Technic® XL Motor Causing Issue
Great app, however when I changed my MVP model to use a Technic® XL Motor for the drive motor rather than the standard medium angular motor, the remote control codes (all three of mine, one of which is for DualShock control) stopped working correctly. All three codes had worked correctly the day before the modification of the model, but now the steering point-blank refuses to work. I manually tried the steering on the model, and the motor pushed back with power, trying with all its might to keep the wheels central. Note that this was only a problem for the remote control codes. All other codes (downloadable to the hub) worked correctly. Fix this soon, please!
Response from developer
Thanks for taking the time to leave us a review - we really appreciate it. We're sorry to hear about the issues you're experiencing with our app. Please feel free to contact us at LEGO.build/LETechSupport-Apple, and we can take a closer look. 🧐 - Alina, LEGO® Customer Service
Great app
Also can you add this feature as well: A way in the app that allows to update the hub so that you can use it in spike 3 app?
Response from developer
Thanks for taking the time to share your feedback with us, which we will share with our developers. Keep your eyes peeled for future updates as who knows what our designers have in store for us?! 👀🤖 - Mathieu, LEGO® Customer Service
App won't work properly…
Response from developer
Let's get you back to building your robot! Please reach out to us at LEGO.build/Service-Apple and we'll troubleshoot the issue with you. 🛠️ - Parker, LEGO® Customer Service
Any update on the App?
Thanks
Amazing stuff
Two missing parts that are on the robot
Response from developer
Let's get you back to coding! Request the missing pieces for free at LEGO.build/BricksPieces-Apple and we'll send them your way as soon as possible. 🤖 - Sonia, LEGO® Customer Service
I want some more things
3. Fix some bugs:
i have experienced some bugs: when i stop a program sometimes the motors don’t stop and also it randomly disconnects. I want you to fix these bugs please.
Anyway thanks for
reading my review LEGO. kind regards Riley
Response from developer
Thanks for reaching out and sharing your suggestions. We'll pass them on to our developers. Regarding the issues you're experiencing, a firmware update might help. You can update the hub through USB or Bluetooth. First, connect it with the app and make sure it’s also connected to a power source. Start the firmware update by selecting ‘Update Hub OS’ on screen. The hub will restart when the update is complete! - Nelson, LEGO® Customer Service
This app HADn’t failed me
But recently my audio announcements stoped playing from my iPad I tried restarting the app and the whole iPad and even that didn’t help
Apart from this my experience has been fine
Takes so long to work
Response from developer
Thanks for your review. If you'd like to let us know a little bit more about your experience and how we can improve, please reach out to us at LEGO.build/Service-Apple. - Sebastian, LEGO® Customer Service