I expected more from Procter and Gamble. Tide is a brand of P&G. I downloaded the Tide Laundromat app from the App Store. Not only does the app force you to use the laundromat’s UNSECURED WiFi, there is also NO OPTION IN THE APP TO PERMANENTLY DEACTIVATE OR DELETE YOUR ACCOUNT. There is NO information online about how to delete the Tide Laundromat app. When I searched for info the only info I was able to find was how to delete the Tide Cleaners app. Not helpful. It’s 2022 and you’d think that app developers/companies would allow consumers to deactivate their account within the app. At the very least there should be information online about how to permanently delete the app or whom to contact for information. Does P&G make it SO DIFFICULT AND TIME CONSUMING SO THAT CONSUMERS WILL JUST GIVE UP AND KEEP THE APP?!?! Who has time to email and then follow up with a phone call to P&G to make sure their request is handled quickly and correctly? I sent an email to Tide Cleaners because there was no one else to contact. If I do t hear from them within 48 hours, my next email will be to the BBB to file a complaint. IT’S ABSOLUTELY RIDICULOUS!
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