Leave a Review Puzzles & Survival
Beware.
I’ve spent hundreds of dollars regularly playing this game. I got a fraud alert from my bank and it showed several purchases that I in fact did not make and had to get a new card. This fraudulent charges were coming from this app. After it was disputed and I got my new card I went to update and play the game. When I went to go make an actual purchase (one I am making) they take my money and state that it’s because of a balance that was due because of a refund. I’ve spent so much time trying to explain how those charges were not from me and I have no got any help at all. No app should be allowed to advertise a feature for sale then take your money because they feel you owe them when you never should have had a balance from fraudulent charges to begin with. Until they do right by me and stop the shady practices I will not be playing this game. The glitches in the app that charge you multiple times are insane. Stay away from this app over $70 was taken along with multiple amounts of $30 and as of lately I have tried to buy things only for them to take the money and not give any reward. Terrible customer service and this app should not legally allowed to do that. This isn’t because I’m angry this is VERY CONCERNING. Don’t purchase and if you do don’t say I didn’t warn people with this review! Terrible!Show lessMobile Expert.
Biggest binding/binding and deletion of account scam there is
If you are having any account issues such as wanting to bind/unbind an account, you can’t . If you want to delete an account—good luck, you can’t. This game makes it so your account will be “active” forever. Deleting the application will not delete your account. The developers have made it so unreasonably difficult for you to request to delete an account. The developers have made getting help a struggle. When you input the information needed to delete an account, the game tells you that you can’t submit your ticket request due to “submit too frequently” or it will prompt you to input information that has nothing to do with the deletion of the account such as a purchase order number (again, I want to delete an account, I am not purchasing anything). Binding and unbinding an account is a nightmare. The developers have made it incredibly complex to unbind or bind an account. With the amount of money this game makes, their customer service is trash. Their technical support has went downhill and this game is not what it used to be a few years ago. Greed is why this game is still standing. Everything is focused on getting consumers to spend money and the customer service and technical support is last priority.Show lessTiaroseh
Use to be Great
Want a game where there is a lot to do? This is that game. You build hero’s, build a city, research, and build an army. You get some action, in ways of reservoir war and wasteland king, where your alliance or state battles other alliances or states. The best part of this game is the people you meet or interact with. Pretty good community. The problem with the game is that the developers have turned it into a pay to play game. It has micro transactions for everything, when I mean everything I mean everything! Which is sad because the game also has grand events where you need to pay to even complete the event. In the beginning of this game, these grand events could be completed without spending money, but if you spent you got better stuff. Now that you can’t even complete them makes it very sad. I like playing the game but soon may stop because the paying for everything is putting me off. Maybe they will fix the content, but for some reason I don’t think they will.Show lessMfa2900