Best Bank Ever!
Love MB&T! Staff, Customer Service and Online Services are “Hands Down” the very best!
Issues w/Transfers
Every time I attempt a money transfer from one account to another, it fails. I have to attempt many times and end up having to use the desktop version. Please fix this!! Super annoying..
Worst app upgrade in history
No longer able to use app to direct deposit checks...seriously? Even with iPhone12? Something is seriously wrong.
Business check deposit has issues
Nice to finally be able to do check deposits on business accounts, however, when doing multiple deposits one after another, the camera trigger doesn’t always work. Have to reset deposit several times to get the trigger to activate again. Rather frustrating when depositing several sequential checks . Running on new IPhone 12 Max pro with current IOS. Need to fix this. It is a real issue...
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Almost useless app
Agree with all the comments about the new app. It’s much harder to see/get information needed for budgeting purposes. I miss the old app.
Prefer previous website
Still prefer
New application
I MUCH prefer the old app!
New app
Much harder to make transfers then before
New Mobil app
To start with, I wasn’t given notice of any upcoming changes or updates to the app. The previous app was ok, but not as good as the one before that and this new one is the worst of the three. I had to make a special trip across town to the bank to figure out why my account was locked, your customer service line was out of order and completely useless. The new app is awful, everything has to be done from a second page. Either Montecito Bank is trying to sell data or show off someone’s cell phone pic of a fishing pier, not really sure. As soon as the checks I have out clear, I’ll likely close my accounts over this, it cost me at least an hour.
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Name of companies disappeared from dropdown
Whenever I want to transfer, send a wire, and select among several company accounts from a drop down, no company names are shown. Just account numbers and balances. Really inconvenient and I don’t see what the upside was.
