Incredibly long waits to chat with someone
RAINN is good in theory but if you are in dire need of someone to talk to, don’t use it. I’ve been waiting ALL FREAKING DAY TO TALK TO SOMEONE!!!!!! It’s ridiculous. Every time I try to use it to chat with someone there is at least an hour wait and I wait and wait and wait and nothing. I’m still just freaking waiting!!!! It will say I’m second in line so I don’t refresh the window, navigate away, close out or anything. I don’t want to lose my place in line. I just can’t wait anymore and I really need to talk to someone. It’s frustrating and makes someone who is already upset even more upset. I don’t know what the answer is, but that’s not my problem. That’s your problem. You need to fix it if you’re going to offer something like this for people in crisis.
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