Allo IQ User Reviews

Allo IQ

Allo Communications, LLC

Business

Utilities

Top reviews

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G man

Glad we made the switch

G Man Cometh

2 years ago

Doesn’t cover my second level

I love the service. However, my service is very buggy in my basement which is where my office is. Do I need to get a second modem for my basement?

Just_Jenni89

2 years ago

Cyber Security

I love the app because it tells me what is going on within my network. It makes it easier to to get your own security manager, you’re alerted when something is happening!

Kaitiodoo

3 years ago

Garbage

Tried to set a schedule for the internet to shut off and it does not work at all. On top of that half the devices in my household won’t connect half the time either. Useless.

Taylor1838382

3 years ago

No help

The app wants to scan a QR code but there is nothing on the router to scan. There is nothing on it except a phone number. No p/n no s/n, nothing . This means I am unable to access anything with the app.

WandererV

3 years ago

The app

All it you what’s on your WiFi can’t pay a the bill

way473

3 years ago

Can’t set turn off times

I really need one function to work well and that is to be able turn off the internet on a schedule and this function simply does not work. The app just spins and spins. All software is updated and running the latest versions of iOS and app.

bryanb1

3 years ago

Upload/Download speeds don’t show

I don’t know about anyone else, but the upload and download doesn’t show on the dashboard screen. Nor is there a way to refresh the page to try and find the speeds. This app is handy to see what’s connected to your router, but that’s about it.

Update***
There’s been an update to the app and it’s more user friendly and finally has the upload download speeds for each device. Good update.

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Dally1

4 years ago

Response from developer

Thanks for leaving a review! Our latest update fixed some bugs, upgraded our look, and added some new features. We hope you'll try it out and see if this new version works better for you. If you run into any issues, we'd love to get more detail and help you out, just drop us a line at info@allophone.net anytime. We appreciate your feedback!

Easy to Use???

Uhhhh......not so much. ☹️

TJsTina

4 years ago

Response from developer

We're sorry to see you weren't impressed when you gave our mobile app a try. We wanted to let you know know that we recently pushed out an update. We hope you'll take a peek at our new look and new features. If you're still having issues, we'd really love to learn more and help you out. Send us a line at info@allophone.net anytime. Thanks!

Doesn’t connect to Allo

Worthless. Tried to upload router info after scanning q-code and couldn’t connect to Allo. Tried multiple times. What good is it then?

Uberbudd

4 years ago

Response from developer

We know this problem was super frustrating for some of our users last year and apologize. We recently updated our app with a new look and improved features. We hope you'll try it out. Thanks for taking the time to provide your honest feedback, it helps us make improvements and serve our customers better!