Knoxville Utilities Board KUB User Reviews

Top reviews

Loads, Drops

Upon login, app closes. Unusable.

Response from developer

Thank you for letting us know! Please try updating the KUB app to the latest version (1.5.1) as we deployed some changes last week that we hope will fix this. If you still have problems, email AppSupport@kub.org with your KUB account number and the date/time that you experienced the crash. That will help us troubleshoot the issue.

App Crash

The APP was working fine a few weeks ago, but now it’s crashing and won’t even load

Response from developer

Please try upgrading the KUB app to the latest version (1.5.1). If that doesn't fix the issue, would you email me at AppSupport@kub.org with your KUB account number? That would help us troubleshoot the issue.

Won’t work

Every time I login it crashes. It has had this issue for nearly a week.

Response from developer

Please try upgrading the KUB app to the latest version (1.5.1). If that doesn't fix the issue, would you email me at AppSupport@kub.org with your KUB account number? That would help us troubleshoot the issue.

Quick and easy

Log in with biometrics and pay bill in just a couple of taps.

App Crashes

iOS app consistently crashes when opening. Goes to pay screen then closes. Tried all of the suggested fixes- still crashes. Would be very helpful if issues are corrected.

Response from developer

Please upgrade the KUB app to the latest version (1.5.1). If that doesn't fix the issue, would you email me at AppSupport@kub.org with your KUB account number? That would help us troubleshoot the issue.

Apple pay

I agree with the Apple Pay review. Would make it much more secure.

Will Not Work

Was excited there was finally an app but refuses to let you create sign on. Needs work.

Response from developer

Thanks for letting us know! Please upgrade the KUB app to the latest version (1.5.1). We deployed some changes that we hope will fix this issue. You can also email me at AppSupport@kub.org with your KUB account number. That will help us troubleshoot the issue.

Test

Test

Apple Pay would make this app great.

Adding Apple Pay would be a big incentive to use this app. No one wants their credit card in yet another database. I would feel much more secure using Apple Pay.

Great app for KUB customers

KUB now has one of the best and easiest to use utility apps. Thank you KUB!

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