User Reviews: Utah Symphony | Utah Opera

Top reviews

  • Unnecessarily complicated and time consuming

    Completely agree with the Cumbersome post a year ago.
  • Just email me the tickets?

    Just email the tickets and allow the ability to save the tickets to my Apple wallet (app works fine but seriously this is not the way this process should be handled)
  • Pure inconvenience

    There is no need for this app to exist. It’s 16 extra steps to access tickets that you’ve paid for. Imagine if every venue and artist in the world had their own app for tickets. And they don’t make it easy either.

    Makes me not want to support the Utah Symphony just to not support this very bad user experience decision.
  • Cumbersome and unnecessary

    This app doesn’t need to exist. While I get the impulse to jump on the “there’s an app for that” craze, we’re past that now. The fact that you can’t email tickets, print them out, or view them unless it’s within 72 hours before the performance, is ridiculous. Forced usage of an app is ridiculous.
  • Love having e-tickets

    I love having my tickets on my phone.
  • Completely pointless app

    Had to download app to email myself tickets. What a joke. Also didn’t support auto fill. Also didn’t have tickets as main menu item. Just so poorly thought through. Deserves every 1 star review it gets.
  • Frustratingly sloooooow app

    This is—by far—the slowest app on my phone (iOS). Slow loading. Slow moving from Home to other functions. Sloooow in loading my tickets & performance dates.

    This app is truly awfull. USUO should be embarrassed; it represents them very poorly. Abandon this app and pay to write a new one.
  • Worthless

    The website tells you to go to the app to obtain tickets and there was no way to purchase tickets there. The app and Utah Symphony’s odd ticket availability dates make me not want to support them. I’m very disappointed.
  • Very disappointed

    They make it very difficult to figure out how to purchase tickets. They have links to information about the concert you want but then don’t make it easy to get the tickets. I’ve been to their website, I’ve downloaded their app, I’ve made an account, I’ve called their number, I can’t get tickets! Thanks for wasting my lunch break.

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