Neato Burrito Now User Reviews

Top reviews

No longer works

I assume they stopped supporting this app. You can’t select a location to order, forced to just use the regular website.

Garbage

I love NB but this app is atrocious. Freezes, crashes, dead links. I’ve passed on ordering because of it.

Doesn’t work

The app consistently bad for the several years that I have had it. It does not show the store locations or allow you to order. Just go to the store and wait I guess.

wow

food is so good i would give up my first born for a cowboy crunch and cherry soda i am not kidding wow

No point

I can mobile order, but there’s no way to link to my rewards atall!

App Crashes and is Randomly Unresponsive

When attempting to add money to my wallet, the app simply crashes. Meanwhile, I have a ton of points that I can’t use because the wallet feature won’t work!

On top of what was mentioned above, the app is terribly temperamental in it’s responsiveness. I can’t believe this app has been out for several months and is still this buggy. It appears that whoever designed this app didn’t test it, or if they did test it they didn’t test it thoroughly.
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Apple Pay?

Why isn’t there a option for Apple Pay. I don’t want to store my credit card on the app. Or at least put a add card info option in the credit card pay area.

Much Improved!

I had a ton of issues when this site was rolled out- glad to see they’ve all been addressed. No issues in the last month or so!! Only suggestions: skip the signature (if I can buy a computer without signing, why do I need to sign for a $10 burrito?), and I’d love the ability to leave tips for the hardworking employees during all of this.
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Response from developer

Our famous server company had system wide Network Problems this morning, which took down hundreds of websites and apps all over the US and was totally and unfortunately out of our control, so that's why you were experiencing problems. Send us an email and a phone number to Tech Support, we'd love to hear your feedback on the Payments page. contact@getthinapp.com

Nice Idea, Poor Execution

Easy to assemble order, can never checkout. Once order is assembled it has you sign and then always get “error creating square ID”. Tried on 4 different iPhones and two iPads with same result.

Response from developer

Hi. Sorry, for the late reply. The issues you were experiencing were due to our entire App being dependent on a famous payments company that changes things a lot and without a lot of warning. We did figure this one out pretty quickly (like 2-3 days back then). Have you been able to order fine again? If not, please email your registered email to contact@getthinapp.com and we'll make sure we get your Account updated, so everything works smoothly again. - Pre-Order Apps Team

Doesn’t work

Crashes every time I refresh locations and always says “mobile orders paused” no matter what time of day.

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