Excellent
I work in Ophthalmology and when I first heard about Zenni I asked others I work with. They said they were junk, no way progressive bifocal would line up, and not to waste my money. That was about five or six years ago! I ordered a pair, just to try them because they were so cheap. I’ve never ordered glasses anywhere else since! “ONCE” my progressive felt a little high. Our optician adjusted my noses pieces a bit and lowered it enough that it was still comfortable, the bifocal was out of my line of sight and I wore them for a year. Don’t let the cheap prices scare you. One of the technicians I work with bought some after I started and loved them. Now she has one of our old glasses displays at her house and has a color of glasses for every outfit. LoL….. I recommend Zenni to everyone. (My wife is an optometrist, so done tell her! Glasses is where she makes her money.)Gets the job done but needs work
All the basics are there, and you have most of what you need to get good glasses. My issue is in the details. The user experience design needs improvement. For example, I saved multiple images and videos trying on various glasses and my library was cleared without notice. Another issue, when going to checkout for the lenses it’s only organized in the first screen so when you want to go back you have to start over. Also, why isn’t polycarbonate impact resistance offered as an option on all glasses? I’ve chosen multiple frames only to get to checkout and find out they won’t apply the impact resistant lense to the frames I chose. Very frustrating. It’s also frozen and automatically closed out on me. I have to keep logging back in without notice that I was logged out in the first place. I think what’s in there is good, but hopefully they take the time to iron out the kinks in the user experience of the app. (I’m a consumer experience strategist so my eyes are also trained to notice these details). All that being said, I still use the app because it’s convenient and easier than any other option I know of right now.Developer Response
Thank you for your review! We are always looking for ways to improve the app and we appreciate your feedback.Zenni is the best
Zenni’s prices, frame selection, and customer service is the best. Other on line services do not have the selection that Zenni does. I have been using them for years and have never been disappointed. This order I got the tint for migraines for the first time and I love it. I got the least amount of tint. That was in a progressive lense. Because I wasn’t sure how I would like the tint got bifocals, they work better for my close hobbies, I didn’t get the tint. I called Zenni told them I wanted to get bifocals with migraine tint, took glasses back no questions got store credit and just ordered new today. Now how can you go wrong there.
Definitely check it out before buying anywhere else I think you will like what you see. I get comments on my glasses all the time