Zenni User Reviews

Reviews Summary

Top reviews

Needs a bug fix

I’ve ordered from Zenni multiple times and have always loved the glasses. I have a super strong prescription so I was skeptical at first but the first pair i got were great and have been on par since then. I just decided to place an order for a new pair because I have a medical benefits card that’ll lose its value in the new year so why not spend some of the money before it’s gone? I used the app like normal and found some frames i like, go through the whole creation process, and then to checkout. I couldn’t checkout on the app. I tried multiple times and opened and closed the app to see if it would work but nothing. It just wasn’t working. So i deleted the app and just signed in on the website where i was the item i just had in my cart on the app and just checked out there. it went through and after redownloading the app it shows i purchased them so all is good, but the app definitely has issues. Overall, the products are great and im happy i dont have to pay an arm and a leg for glasses anymore, but the app needs work.
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Response from developer

Thank you for your review! Our team is looking into this now, and we appreciate you taking the time to provide the feedback!

Glasses

Fast delivery fits well so great I may not buy glasses from a store ever again 5 all the way around!!

Zenni Canada SUCKS

I’m too frustrated to write a review but I spent two days on order, called twice for discounts, and ended up owing more. Its ridiculous!

Otherwise the selection and try on features are great

Best Online Optical Store

Works as expected and is fairly accurate for measurements.

Great app - great customer service :)

Great app - great customer service :)

First online order

Process fairly simple.
Looking forward to receiving my glasses to see if they fit and if the quality is great.
I hope to get a chance to write a review once I have received them. The cost was $120USD.

Don’t buy glasses from ANYWHERE but Zenni

I got a pair of prescription glasses AND prescription sunglasses both with a ton of customizable options combined for a total of $140 CAD (which is WILD) and to top it off they were shipped to me for free in less than a week. Best glasses company ever honestly
App is highly functional as well, much better than the website
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Langue

J’aurais aimé qué l’application soit aussi en français

Best glasses

I have bought 3 pairs of glasses from Zenni and I have to say they are always my favourite

Great app affordable prescription glasses I recommend

Amazing

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