Good
Excellent app considering others
Please hide direct balance view after login
Please hide direct balance view after login and add tap to balance view button.
Inconvenient to use.
Since they have updated the app, it turns out user unfriendly. All my previous beneficiaries account has been gone. Now as I have started adding them back; I found it’s very inconvenient to do so.
1. Can’t write full Beneficiary name as it’s only allow limited number of letters, which was not enough for even my own name. Then I left one letter to try what’s happening next.
2. Verification of adding beneficiary is only E-signature and no other option like OTP/SMS. Unfortunately I didn’t understand how e-signature thing work with their given “challenge text” thing.
So couldn’t add up any beneficiary account from other banks. And even I didn’t find any guide or help file or “learn more” option to explore and do my thing.
I don’t know is it me personally backdated that l couldn’t navigate or their IT team lacks in expertise to make it user friendly.
But I have almost stopped using this app as I can’t change my bank account now with them. Unfortunate!
1. Can’t write full Beneficiary name as it’s only allow limited number of letters, which was not enough for even my own name. Then I left one letter to try what’s happening next.
2. Verification of adding beneficiary is only E-signature and no other option like OTP/SMS. Unfortunately I didn’t understand how e-signature thing work with their given “challenge text” thing.
So couldn’t add up any beneficiary account from other banks. And even I didn’t find any guide or help file or “learn more” option to explore and do my thing.
I don’t know is it me personally backdated that l couldn’t navigate or their IT team lacks in expertise to make it user friendly.
But I have almost stopped using this app as I can’t change my bank account now with them. Unfortunate!
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Has potential, Needs Work
No option to revert back from QR scanner page. I had to clear the app from cache and then login again.
Home page needs a bit redesign. Bottom part is too cluttered.
In case of inactivity the app needs logout automatically but it only does it when i tap into a feature after an inactive period.
Home page needs a bit redesign. Bottom part is too cluttered.
In case of inactivity the app needs logout automatically but it only does it when i tap into a feature after an inactive period.
Best Banking App
The Way I like the banking app this is the one. Love the way the features are shown.
Thanks Brac Bank.
#Happyme
Thanks Brac Bank.
#Happyme
Disaster at bottom bar.
New update looks disaster and people are laughing at new bottom bar. Worst at top.
Trouble logging
I love this app. Very much handy but lately I’ve been facing problems with login in the app. It takes too much time sometimes just doesn’t work. Please fix it.
Need improvement
Application is forcing me each and every time to enter my ID and password. Even when I'm trying to transfer money to someone in public.
Improvements :
1. Don't Forcefully logout everytime.
2. If you think money balance need to be secured, start pin like password approach.
+ feature for resetting pin with user ID and password
-- transaction are already using mobile / email verifications.
3. Update information with socket connection where applicable.
4. Don't query each and every data for every login, it makes application extreamly laggish.
5. Cache some data where applicable. Update all cash on down scroll ( Like Google Chrome for ios ) ,
Also, you may update portion of cash data with socket connection invokement.
( Do not use scheduler in mobile application for updating mobile cash data. )
6. Make full application work smoothly even if offline except transactions or other features where staying connected necessary.
7. Add section of live map of ATM booth.
Also keep it usable in offline.
8. Credit card payment not taking phone / email verification. ( Please follow same approach for every possible transactions)
9. Loading animation takes minimum fixed amount of time.
10. Timer in otp moves faster then remaining time portion.
-- Developer owe me a cup of coffee.
** This application is great, Please do some improvement to make it the greatest.
Improvements :
1. Don't Forcefully logout everytime.
2. If you think money balance need to be secured, start pin like password approach.
+ feature for resetting pin with user ID and password
-- transaction are already using mobile / email verifications.
3. Update information with socket connection where applicable.
4. Don't query each and every data for every login, it makes application extreamly laggish.
5. Cache some data where applicable. Update all cash on down scroll ( Like Google Chrome for ios ) ,
Also, you may update portion of cash data with socket connection invokement.
( Do not use scheduler in mobile application for updating mobile cash data. )
6. Make full application work smoothly even if offline except transactions or other features where staying connected necessary.
7. Add section of live map of ATM booth.
Also keep it usable in offline.
8. Credit card payment not taking phone / email verification. ( Please follow same approach for every possible transactions)
9. Loading animation takes minimum fixed amount of time.
10. Timer in otp moves faster then remaining time portion.
-- Developer owe me a cup of coffee.
** This application is great, Please do some improvement to make it the greatest.
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Login problem
Ajka ame amar app thaka loging korta parce na update debar por problem hay
Slow response time and not so smooth
This app takes a long time doing any transaction. That wasn't an issue. Atleast it worked. But at this version P3.0, it gives error alert for no reason! Even when I went to register for face id it prompted that my device doesn't have any face id but it has. I think BRAC should take this app more seriously
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