United Taxis Ltd User Reviews

United Taxis Ltd
United Taxis Ltd
United Taxis Ltd

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Leave a Review United Taxis Ltd
  • Always amazing

    Prices are way better than Uber and they get to you way quicker. Also the drivers are always kind and helpful. Stick with the smaller guys people
  • Beware of add on extra charges after they tell you how much your trip will cost

    Ordered a taxi which clearly stated how much it will be and paid for it in advance then received an email after arriving stating there is an extra charge so I called the office to find out what’s the extra charge and I was told it’s because I have paid by card.
    It’s 2024 and United taxi is still charging customers for paying by card!
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  • They increase the fare upon reaching the destination.

    They increased the price without prior notice upon reaching the destination. When I brought this to customer service's attention, the response was rude and unsatisfactory, never acknowledging the mistake they made. The only reason for using this app was to know how much I would pay upon reaching the destination; after this situation, it no longer makes sense to use it, and I recommend the same to everyone. Be careful with this app; it scams you upon reaching the destination.
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  • Best taxi service

    Always reliable quick pick up safe journey home very reasonable prices highly recommended
  • Brilliant taxi service

    Have used United Taxis many times. Always on time, drivers polite and courteous, car modern and clean. Great App. The best taxi service for Bournemouth and Poole areas.
  • Regular user

    I agree excellent customer service and so far I have never had to wait for the taxi in the rush hour. I would like to see the date/time of pick up shown which just reassures I have given correct details! Don’t tell me it’s shown somewhere and have missed it!
  • Good company but app times not always accurate.

    Great company overall….but the app’ often says cars are available in a few minutes in your area..until you actually try to book it. Then ‘no drivers available’, you try to pre-book for an hours time and it’s the same. I know most companies are short staffed at the moment, but a honest estimation is better that misleading information. Hopefully it can improve then 5/5
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  • App lies

    Tells you driver is 1 minute away so u go outside to get in the taxi and it can take up to 10 mins but still says 1 minute
  • Great service

    We’ve used this app a lot, very easy to book and to keep tabs on, the drivers have always been good. Highly recommended.
  • Great service

    Always on time
    Great guys
    And had to phone office yesterday as partner left phone in back of taxi and although it was frustrating trying to get through, they were so helpful (Wendy) and phone returned to us within half an hour!

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