Don’t bother.
Two times I have Prebooked a taxi over 9 hours in advance, and 2 times this company has utterly failed to be on time or even assign a car by the prebooking time. Even when you phone them up you’ll be met with lies and time wasting, you may even get hung up on and left with no information after being nothing but friendly. Go with any other form of transport if you actually want to be on time, these guys are complete dog water.
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Cancellation fees
Like the app, the cancellation fees are hefty even if you cancel literally within minutes of confirming your booking.
Lovely courteous and professional driver
Highly recommend
Unreliable horrible company
I wish there was 0 stars to give. I have just been waiting an hour for a cab ( was supposed to be half an hour for it to get me) then got a message from you saying it has been cancelled. When opening the app it asks me why DID I CANCEL? now i am an hour late from work thanks to you and still dont have a taxi to pick me up. HORRIBLE HORRIBLE COMPANY WILL NEVER USE AGAIN! and i very much hope so no one else will and you go bankrupt soon.
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App is useless. Don’t get.
Taxi booked through app, said it was a confirmed booking and took payment for the fixed fare. Taxi didn’t show. Called for alternative taxi. Didn’t show so was late for event. Awful app. Awful service. Will not use again.
Great service
Amazing drivers. Always professional
Hopeless
Booked a taxi for my pals to be picked up outside Envi nightclub in Bathgate at 3am to be taken back to Edinburgh. Friends called me asking me if I knew where the taxi was and I had no idea because I said 3am. The taxi then tried to call me at 4:05am to say he had arrived. Well you were an hour late and my pals decided to stay at a friends place. Not good enough!
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Will never use again
Last three times we have used this app to book a taxi they have either not showed or been late making us late for our engagement now deleted and will never use again. Avoid using this app
Ronseal app
Does exactly what it says on the him, fast efficient and reliable service with some of the more human oriented drivers I’ve ever met. Stan being a particular joy.
Can’t pay by card
I used the previous version of the app without issue, this new app seems quite broken. I have tried to add and use 3 cards from 3 different banks, they all work absolutely fine elsewhere, but in this app I just keep getting an error saying payment isn’t authorised!
