App is Glitchy
This is not a review of the content of this podcast whatsoever. I instead want to commend on how, lately, the app has become a lot more unstable for me over the course of the last few weeks.
The app will randomly log me out and require me to sign back in (even though I’ve been logged in since the existence of the beta app and it has never done that to me. Now more recently? It’s done it at least 4-5 times, including one time where it logged me out after I’d already downloaded an episode for a plane ride with the intent to listen to it during the ride. Unfortunately, I was unable to and I was thoroughly annoyed.)
Additionally, the app seems to have forgotten how to remember the speed setting between episodes. Normally, I listed to episodes at 1.5x speed. However, lately, when I open the app to start an episode, the speed is set to the aforementioned 1.5x but it’s definitely not playing at that speed. The app is also doing this when it switches from one episode to the next using the auto play feature but not always, which is also very confusing.
All in all, these recurring issues have led to me enjoying the app a lot less and I find myself leaving large gaps of time between when I choose to listen to episodes. If I could give it 3.5/5, I would if only for these pesky issues that weren’t present before.
The app will randomly log me out and require me to sign back in (even though I’ve been logged in since the existence of the beta app and it has never done that to me. Now more recently? It’s done it at least 4-5 times, including one time where it logged me out after I’d already downloaded an episode for a plane ride with the intent to listen to it during the ride. Unfortunately, I was unable to and I was thoroughly annoyed.)
Additionally, the app seems to have forgotten how to remember the speed setting between episodes. Normally, I listed to episodes at 1.5x speed. However, lately, when I open the app to start an episode, the speed is set to the aforementioned 1.5x but it’s definitely not playing at that speed. The app is also doing this when it switches from one episode to the next using the auto play feature but not always, which is also very confusing.
All in all, these recurring issues have led to me enjoying the app a lot less and I find myself leaving large gaps of time between when I choose to listen to episodes. If I could give it 3.5/5, I would if only for these pesky issues that weren’t present before.
Show less
Response from developer
We're sorry to hear that you're having a hard time and we appreciate your feedback regarding your experience! We'd love to look into this and discover the cause of this issue. If you'd like, you are more than welcome to email fanclub@audiochuck.com so that we can gather some more information from you regarding your experience. Thank you!
handy app but holding out for an update
love the content but this app has ISSUES. i get kicked out of my account frequently in the middle of episodes and signing in and reloading the episode is always glitchy. super frustrating especially because i’m usually driving while listening to the pod. big CJ fan though so ill stick it out i guess!
Show less
App is terrible
App is terrible and such a worse experience than the native podcast app for iPhone. Seems to be the only app that won’t keep a connection with AirPods. It’s been an issue for so long. Please fix this app or give us the option back for the patreon access in the Apple Podcast app.
Basically means that I cannot listen to content constantly.
2 stars only because content (when it can be listened to) is A+
Basically means that I cannot listen to content constantly.
2 stars only because content (when it can be listened to) is A+
Show less
Review for the app not the podcast
UPDATE: I guess the problem is if the crime junkie team is paying good money to have an app developed and this is the result… if they’re developing it themselves then ok, they’re learning, but I hope they didn’t pay someone who claimed to have a ton of experience or happy customers… I mean it’s 2024, what website, app, or software only has ONE filter option at a time… that is more or less a useless filter…. It is like 101, so basic… I hope they didn’t pay a lot of money for this.
Dunno who greenlit the app update as it was def not ready to go out or perhaps they don’t have a UX person on their team, not sure. I can see where they want to go with this app but it was a downgrade from the prior one and needs work as has been listed in the reviews below. Of course the content is top notch as per usual but a tad perturbing when you get hooked and how can no longer conveniently listen…. 😒😒😒
Dunno who greenlit the app update as it was def not ready to go out or perhaps they don’t have a UX person on their team, not sure. I can see where they want to go with this app but it was a downgrade from the prior one and needs work as has been listed in the reviews below. Of course the content is top notch as per usual but a tad perturbing when you get hooked and how can no longer conveniently listen…. 😒😒😒
Show less
Response from developer
We are focused on providing a positive experience for each member, and we thank you for sharing your feedback! If you'd like, you are more than welcome to email fanclub@audiochuck.com so that we can gather some more information from you regarding your experience. Thank you!
Review for App not Podcast!
Have been a huge fan of Crime Junkie for years now! Love the podcast and love the hosts! But the app update is honestly really terrible. Typically I cannot listen to a whole episode in one sitting because most of the time I listen while running errands. The new app loses your place once exited. So I go back in to press play and it is at the beginning of the episode again and I have to try to find where I left off. I don’t like how it doesn’t show you when you already played an episode too. It has logged me out a few times too, which isn’t a huge deal but kinda annoying when the old app kept you logged in, it is nice so I could just open and press play and go. Also even with a filtering option it would not work for me since my app is just restarting the episode and showing it either as played or unplayed. I feel terrible leaving a bad review but that is the only way to let them know that there are issues.. between having to find my place and sometimes login on top of it, just for ease and quickness while I’m trying to leave, I will sometimes just exit out of the app and listen to something else honestly :(
Show less
Response from developer
We're sorry to hear you're having a hard time with this! We are constantly working to make improvements to the app and we would love to gather more information from you regarding your experience. You're more than welcome to email us at fanclub@audiochuck.com if you'd like. Thank you so much!
Huge Crime Junkie Fan
I started listening to Crime Junkie on Spotify. Once I finished listening to ALL of their episodes from when they first began to now, I downloaded this app and became a member to get more bonus episodes. With my business I am able to listen for many hours a day which I’ve done and can’t seem to get enough. Ash and Brit are definitely my favourite crime podcasters!! ❤️
Show less
Tash
Updated the APP this morning and the team totally heard our cries for a better platform. This one is so sleek & I’m excited to see all the new features that the old one didn’t have.
Thank you Crime Junkie Fan Club Team!
Thank you Crime Junkie Fan Club Team!
Dedicated fan
A friend recommended Crime Junkie and I immediately started listening on Apple iTunes, along with all of the ads. Once I cycled through all of the episodes, I started searching for other Audiochuck podcasts to listen to and have found several that I thoroughly enjoy, but I knew I wanted more content from Crime Junkie. I “bit the bullet” and joined the top tier of the fan club so I could have all the content. I love that you hear more about Brit and Ashley, their friendship, the community and everything offered within the app. I listen to (more than) several episodes at a time while painting murals for hours on end. I appreciate their research, advocacy and push for everyone to do more for those families and loved ones we listen about.
Show less
The Best App out there!
I am a huge fan of the Crime Junkie Podcast and have been listening to it on the Apple Podcast App from the beginning. I then downloaded the crime junkie app to get all the bonus episodes. The app is amazing I can now see all the pictures and have a visual experience while I’m listening. I also LOVE how they have a bonus section with just the bonus episodes it made it so easy for me to catch up on just the bonus episodes since I’ve listened to all the others already. All I need to do is download the bonus episodes and it’s like creating a playlist just for the bonus episodes!
Love you Ashley and Brit. You guys are doing god’s work out here!
Love you Ashley and Brit. You guys are doing god’s work out here!
Show less
Best App for the Best True Crime Podcast 💜
I began listening to Crime Junkie in 2020 when I, like so many others, searched for ways to feel connected to the outside world. It was love at first sight (listen?) and Ashley & Brit truly became such an integral part of my day that they feel like best friends now. Once I quickly made it through the standard episodes, I immediately joined the top tier of the fanclub and was delighted to find it included hours and hours of more CJ audio plus its very own app! Not only are the regular episodes released early and ad-free, but Ash and Brit give us fans SO many extras within the app — from exclusive episodes, to updates, to community engagement, to early access to the merch store… you get the idea! I am now on my second listen through of all the episodes via the app and I truly don’t know what I’d do without CJ keeping me company during car rides, school pickups, folding laundry, and falling asleep at night. Plus I have to add that Ash and Brit are so wonderful to their fans and actually engage with us (how many people can say they texted their fave podcast host and got a response back?!) and truly love and are grateful for this community. 5 stars isn’t enough to convey my love for this app and all things CJ!! My only wish is that all audiochuck series become available in a similar format in the future! Thank you for all that you do Ashley & Brit and the entire audiochuck family! 💜
Show less
