Leave a Review EPOS Connect
Nightmare firmware update
It says it takes about 20mins. However it gets stopped many times in the middle even I follow the instructions to keep the app in front, keep my phone close to headset and I even disabled screen sleep. And the update is way slower than it says… it took me totally 8 hours now the progress bar shows 70%. Sign…Show lessFgfdhhhkjbg
Developer Response
We are sorry to hear that you had a negative experience with our product. We appreciate your feedback and will work hard to improve our services. Please visit https://www.eposaudio.com/en/dk/support/knowledge-base for advice. ThanksNeeds dark mode
Doesn’t have a dark mode so not accessible. Pretty limited use for the app, I was hoping it would provide more features or controls, but pretty much only good for easy access to user manual.Haminateenwoof
Developer Response
We appreciate your feedback and will work hard to improve our services.Bad connectivity and worst app
Their app is not able to connect with the device and also sometime stop working when we are in the call
I will not recommend themUmeshGoel
Developer Response
We are sorry to hear that you had a negative experience with our app. We appreciate your feedback and will work hard to improve our services. Please contact our support team at https://www.eposaudio.com/enterprise/software/epos-connect-app/support and they will assist you. ThanksUnable to use settings in iPad app
I can’t see the options for settings in the iPad app, they go offscreen or are not visible at all. I can’t change volume of voice prompts making the headset unusable for meamberooonie
Developer Response
We are sorry to hear that you had a negative experience with our app. We appreciate your feedback and will work hard to improve our services. Please contact our support team at https://www.eposaudio.com/enterprise/software/epos-connect-app/support and they will assist you. ThanksImpossible to use
It has to be one of the most difficult (rather impossible) to use headphones. I have paired the headphone to two phones and it only works for one phone and not the other. Support/helpdesk is nonexistent. Very frustrating.MH_123456
Developer Response
We are sorry to hear that you had a negative experience with our app. We appreciate your feedback and will work hard to improve our services. Please contact our support team at https://www.eposaudio.com/enterprise/software/epos-connect-app/support and they will assist you. ThanksBest headphones ever!!!
Michelle B. got them for my wife and her cousin, and me. I’m in love! Best headphones I’ve ever had!Chef Luke Rogers
Developer Response
Thanks for your nice review. We are happy that you like and enjoy our products.Buggy
Configurations won’t persistBuzz Lightyear BR
Developer Response
We are sorry to hear that you had a negative experience with our app. We appreciate your feedback and will work hard to improve our services. Please contact our support team at https://www.eposaudio.com/enterprise/software/epos-connect-app/support and they will assist you. ThanksHorrible
This is the worst headset I have ever owned. It doesn’t stay connected, so trying to do the firmware update is impossible.Papa&Nana
Developer Response
We are sorry to hear that you had a negative experience with our app. We appreciate your feedback and will work hard to improve our services. Please contact our support team at https://www.eposaudio.com/enterprise/software/epos-connect-app/support and they will assist you. ThanksNot able to use it with IPhone
I wish there was a 0 star rating. I am able to connect to iphone via Bluetooth and Epos app. However never able to hear anything. I gave up after trying all possible ways.kumar7185
Developer Response
Hi kumar7185, We are sorry to hear that you had a negative experience with our product. We appreciate your feedback and will work hard to improve our services. Please contact our support team at https://www.eposaudio.com/enterprise/software/epos-connect-app/support and they will assist you. Thanks.Can't connect
I can't connect my EPOS 360. Nothing helps.nex-54
