Leave a Review ViX
Premium and non premium
I thought premium would include watching novelas that are playing on tv that same day but it doesn’t. I’m currently using non premium for that reason now and I’m fine with the ads but omg idk if it’s just my phone but when I exit the app or reply to a message the app blacks out and I have to exit completely. Then once I go back I lose my spot then I have to look for it continuously going through ads just because of exiting. I sometimes don’t even respond to stuff just to not lose my spot because if the continuous ads I have to sit through as if I didn’t have to watch so many already which again I’m fine with but tripling it is excessive. Please fix this issue if it’s just a me issue I’d like to know why if I’ve updated the app.Show lessycuusucjvk
Developer Response
Hello!🌟 We're so sorry to hear that you're having some trouble with the ads. Your comments means a lot to us, and it will definitely help us enhance the experience for all our users! If you have any issues with the app, feel free to reach out to us at ayuda@vix.com 📩️. Thank you for sharing your thoughts, and we appreciate your understanding!Awesome, only couple issues
Amazing content. The major issues like forgetting where you were at in a show have been resolved. Their sports content is unmatched and would cost you much much more and multiple English streaming services to access. If you get them and Peacock you access to most football (soccer) content. Only 2 complaints. The ViX intro is much louder than everything else and will jar you. Like louder than anything else you watch on TV. The other is lack of English subtitles in some content which considering its Spanish language streaming service isn't a huge deal. But, there are some great shows I know family members that don't speak Spanish would enjoy but can't. I believe most of the more current larger shows have them though.Show lessgrubu413
Developer Response
Thank you for your feedback! We're glad to hear that you're enjoying the content and that the major issues have been resolved. We appreciate your input regarding the volume of the ViX intro and the lack of English subtitles in some content. We'll take these suggestions into consideration as we continue to improve our service. Thank you for your support!Mediocre
As stated previously buying premium “without ads” still gets you ads. Attempting to cast either via Google cast or airplay leads to poor image quality and constant freezes and crashes. The tv apps themselves are somehow worse than just casting as they often don’t work at all. That said, the ads come out with perfect image quality and without fail. Shows where the priorities went. I won’t be renewing my subscription after the first month.
Edit: Please don’t ask me to contact you directly, the issues are stated right in the review. This is just a feeble attempt at looking like you’re actively doing something about the same exact issues countless of people are complaining about here. It’s not as if the company is going to stop buying ads and injecting them into paying customers app.Show lessRobyn Coxx
Developer Response
Hello There! 👋️ Please contact us at ayuda@vix.com to assist you with anything you need. We are sure we will earn those 5 ⭐