Better than expected:)
I LOVE coach Claude’s workouts! I used to see the treadmill as a way to skimp by until it was warm outside again but now I love the internal training aspect! I feel like the coaching has gotten so much better lately too! Excited to see it continue:)
Response from developer
thanks.
Glitchy
I downloaded the app to help chronicle my workouts on my Sole treadmill. The app is logging multiple times for each work out - I have six identical logs of a run earlier this week! I have to manually go in to correct the multiple logs.
It also doesn't sync to Apple Health, which is mildly annoying.
It also doesn't sync to Apple Health, which is mildly annoying.
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Apple Watch Heart Rate
Love the update to include Apple Watch heart rate. Almost got a competitor’s treadmill because there were ways to do this on theirs. Now I have the best of both worlds!
Apple Watch and Strava issues
I only tried this app once. Heart Rate display stopped working a few minutes into my run. That is the key metric I wanted to be able to see on my phone. It’s also mostly missing in the history section of the app. I can see heart rate for the entire workout from the fitness app but not in the Sole+ app while running.
The graphs in the history are bar charts with no labels on the X axis so they are not useful. The splits picked by the app are random/non-standard. And look to be off. For example the in a 4.0 mile run the splits were for 0.68, 1.25, 1.88, 2.5, 3.12, 3.75, 4.38. The last one being farther than I ran. The #s didn’t match the treadmill pace that was on the display when the pace had been steady across the intervals (I doubt it reads actual speed so either the app or the treadmill seem to be doing some math wrong). Also the last interval showed a pace outside the range of my workout.
Export to Strava uses the end time as the start time which is wrong and causes issues with an extra workout being imported back into Apple heath for me. Distance was also off. I noticed distance on the phone display was lagging behind the treadmill and the number sent to Strava was close but also less than both the treadmill or app. Also none of the pace or HR info is sent to Strava. It appears to be just time and distance but since both are wrong what is the point?
Apple Watch looks to be new as of a few days ago so I hope this is fixed soon.
The graphs in the history are bar charts with no labels on the X axis so they are not useful. The splits picked by the app are random/non-standard. And look to be off. For example the in a 4.0 mile run the splits were for 0.68, 1.25, 1.88, 2.5, 3.12, 3.75, 4.38. The last one being farther than I ran. The #s didn’t match the treadmill pace that was on the display when the pace had been steady across the intervals (I doubt it reads actual speed so either the app or the treadmill seem to be doing some math wrong). Also the last interval showed a pace outside the range of my workout.
Export to Strava uses the end time as the start time which is wrong and causes issues with an extra workout being imported back into Apple heath for me. Distance was also off. I noticed distance on the phone display was lagging behind the treadmill and the number sent to Strava was close but also less than both the treadmill or app. Also none of the pace or HR info is sent to Strava. It appears to be just time and distance but since both are wrong what is the point?
Apple Watch looks to be new as of a few days ago so I hope this is fixed soon.
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Disappointed
I was excited to see the latest update allowed for the Apple Watch to display the heart rate during a workout. However, I have tried everything to get it to work and haven’t been able to yet. I see on my watch to start a workout but nothing comes up on the watch or treadmill for heart rate.
Response from developer
The function Apple Watch HR on the fitness machine console needs the console's support. currently only F89 treadmill can work with Apple Watch through iPhone SOLE+. we are working on other models. it should be soon that all SOLE fitness machine can display the Apple Watch HR through iPhone SOLE+.
Integration not working properly
The Sole app writes data into the Apple Health ecosystem - great, but it's not doing it correctly. I can see a workout from my B94 bike (having used the Sole app to set up the ride and record the data), but the calorie effort doesn't count towards my 'Move' target in Apple Fitness and therefore doesn't count towards closing my Move ring on my Apple Watch. I suspect that a particular field isn't being written correctly by the Sole app, but it's very frustrating. I'm struggling to find any workarounds. Please help.
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Does what it say basically
I connect the app with my treadmill. It seems to work well.
NOTE: But be sure you sign up with an email address that will never change. There seems to be no way to change the email address associated with the profile you create (I even called Sole support who does not provide any support for this application).
NOTE: But be sure you sign up with an email address that will never change. There seems to be no way to change the email address associated with the profile you create (I even called Sole support who does not provide any support for this application).
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Response from developer
your email is the ID of SOLE+ so you can not change email once you signed it up. if you want to change a new email please sign up a new account with the new email. thanks. if you have any SOLE+ question you can send a email to digital_service@dyaco.com.
Poor Customer Support
It is free so you get what you paid for I guess. My only complaint is the poor customer support. It has been my experience that Sole is supported in the states as an afterthought. Support staff not well versed. (At least on their treadmills. My issues have been software related. That support is overseas and not very good.
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Response from developer
please send your software problem to digital_service@dyaco.com. we will help you to solve software issues. thanks.
Application plante sur iPhone SE lors de consultation histoire
Application plante sur iPhone SE lors de consultation histoire
Rower history & BT don’t work
Just received my SR550 rower. This app shows my workout history as a run even though I ONLY have the rower and it’s connected to this app. The blue tooth on the rower screen won’t connect to iPhone. I tried updating rower & iPhone, and various connection methods on multiple iPhones. The screen BT shows up on the iPhone but fails to connect. Disappointing, especially for the cost of the equipment.
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Response from developer
Thank you for your feedback. For any problems with the device or APP, please contact us at digital_service@dyaco.com. Please inform us of your SOLE product model, the mobile phone model version you are using, the account you registered in SOLE+, and please attach a picture or video to describe the problem you encountered so that we can help you solve the problem more quickly. Thank you.
