You won’t get approved for a shift
I dislike agency apps where the facilities who need help has to accept or decline whether or not u can pick up a shift with them. I have no show score but no facilities will not approve me. Literally NONE. It is so hard to get a shift here. I’ve had to call the facilities which I shouldn’t have to do. The facilities would decline my application for the shift then 15-30 minutes later re add the shift they declined me for……. Shiftkey should honestly update this to where the facility cannot accept or decline u. Once u pick up the shift you got the shift. Also, Shiftkey need more facilities with than the ones they have currently. They have the same 7-10 facilities that is either too far or have bad reviews. Please add more facilities, assisted living, hospitals, and etc to your app. I couldn’t even add myself to the quick wallet app the instructions were unclear and I never received a link. Overall I rate this app 3/10. I feel like I went through all those things to get this app for nothing…..
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Response from developer
Hello, Thank you for taking the time to write this review. We appreciate you providing us with this feedback. Please email us at resolutions@shiftkey.com, we would like to assist you with any issues you are having!
ShiftKey is an absolute joke!
I’ve gone on the site. I’ve tried to complete the on boarding having so many issues have contacted the helpdesk via email on numerous occasions. Still nothing has been done gone on the app and chatted with agents. Still nothing has been done numerous of times!I don’t know how they are able to stay in business. This is the most chaotic, ridiculous site I’ve ever tried to sign up with just one issue after another with my licensing credentials.I have called the Texas number and they’ll tell you there’s a 2 to 5 minute wait which is absolutely a lie! I’ve been on the phone for over an hour I have things to do I have a life I can just sit on the phone when you tell me it’s a 2 to 5 minute delay!
Obviously, at this rate doesn’t seem like they really need RNs!
Obviously, at this rate doesn’t seem like they really need RNs!
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Response from developer
Thank you for your review. We are unable to locate you on the ShiftKey marketplace with the name used to post this review. We would love to resolve your issue. Please contact us at credentials@shiftkey.com
You won’t get approved for a shift
I dislike agency apps where the facilities who need help has to accept or decline whether or not u can pick up a shift with them. I have no show score but no facilities will not approve me. Literally NONE. It is so hard to get a shift here. I’ve had to call the facilities which I shouldn’t have to do. The facilities would decline my application for the shift then 15-30 minutes later re add the shift they declined me for……. Shiftkey should honestly update this to where the facility cannot accept or decline u. Once u pick up the shift you got the shift. Also, Shiftkey need more facilities with than the ones they have currently. They have the same 7-10 facilities that is either too far or have bad reviews. Please add more facilities, assisted living, hospitals, and etc to your app. I couldn’t even add myself to the quick wallet app the instructions were unclear and I never received a link. Overall I rate this app 3/10. I feel like I went through all those things to get this app for nothing…..
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Response from developer
Hello, Thank you for taking the time to write this review. We appreciate you providing us with this feedback. Please email us at resolutions@shiftkey.com, we would like to assist you with any issues you are having!
You won’t get approved for a shift
I dislike agency apps where the facilities who need help has to accept or decline whether or not u can pick up a shift with them. I have no show score but no facilities will not approve me. Literally NONE. It is so hard to get a shift here. I’ve had to call the facilities which I shouldn’t have to do. The facilities would decline my application for the shift then 15-30 minutes later re add the shift they declined me for……. Shiftkey should honestly update this to where the facility cannot accept or decline u. Once u pick up the shift you got the shift. Also, Shiftkey need more facilities with than the ones they have currently. They have the same 7-10 facilities that is either too far or have bad reviews. Please add more facilities, assisted living, hospitals, and etc to your app. I couldn’t even add myself to the quick wallet app the instructions were unclear and I never received a link. Overall I rate this app 3/10. I feel like I went through all those things to get this app for nothing…..
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Response from developer
Hello, Thank you for taking the time to write this review. We appreciate you providing us with this feedback. Please email us at resolutions@shiftkey.com, we would like to assist you with any issues you are having!
THEY DONT PAY YOU EVEN WHEN THE FACILITY DOES YOU WRONG
To all my health care professionals, BEWARE. Do not go to Brooklyn Queens Nursing home in brooklyn. They have needs on shiftkey and require nurses and cna’s to work 1 orientation shift with them. I requested it and they approved it 3 days later, 4 days before the scheduled shift. When myself and another healthcare professional arrived, the scheduler (the one in charge of booking everyone) greeted us and then asked for our paperwork. Why? Esp when we are cleared on the platforms to work. (Drug test, physicals and licensure) after that she had us wait about a hr and half to gathet the forms and said we needed to go Home because thats not how they do things and “shiftkey knows not to book anyone without them calling and meeting with admin before hand” which is a lie because they dnt book us, THE FACILITY DOES. So because i spent 3 hours traveling from one end of ny to brooklyn to provide services to them they REFUSED TO PAY ME, told me and the aide that and is now not answering to shiftkey demands to pay me for the hour and a half i was there and trouble and travel pay because they wasted my time. Shiftkey, KNOWS ABOUT ALL OF THIS, and have been delaying my pay for 3 weeks now because of this and let this facility treat their workers anyway. My case was assigned to maribel and do you think she has reached back out to me? DONT WASTE YOUR TIME PEOPLE
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Response from developer
Thank you for your review. We are unable to locate you on the ShiftKey marketplace with the name used to post this review. We would love to resolve your issue. Please contact us at resolutions@shiftkey.com
Great flexibility, poor places to work
I have worked for ShiftKey for over 1 year now. In my experience, when it was good it was great, when it was bad, it was a nightmare. Lots of shade with the help center, never given a reason why you are DNR’d from a facility if you never had an issue before. Many droughts for CNA, CMT and Nurses. 95% of facilities are shady and will work against you for no reason at all even when they are desperate for staff. Had a few times where I didn’t get paid on time, days to weeks. You are always looked down on because you “make more money”. Where? I make $30k here just like you.
Great for picking up a shift here and there. Awful for Full or Part Time. Proceed with caution.
Great for picking up a shift here and there. Awful for Full or Part Time. Proceed with caution.
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Response from developer
Hello Auska, Thank you for taking the time to write this review. We appreciate you providing us with this feedback. Please feel free to provide us with any other feedback that you may have regarding the facilities that you are referring to at resolutions@shiftkey.com. We are here to help.
No contact person to help just answering service
This company has terrible communication. You can never speak to The people approving backgrounds and credentials they just send invalid notifications and don't tell you why there Invalid and you can not talk to them. The phone service that answers the phone can only escalate some ticket, they have no information on anything. My attestation form has been filled out 3 times and sent to them 3 different ways and they just mark it invalid with no explanation. I keep calling asking what I have to do and they have no idea they just make another ticket that's marked invalid every week. I'm probably the only unemployed nurse in the country because of this delays with no end in sight.
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Response from developer
Thank you for your review. We are unable to locate you on the ShiftKey marketplace with the name used to post this review. We would love to resolve your issue. Please contact us at resolutions@shiftkey.com
Not what it use to be
This agency is not what it use to be. My background check has been in “consider” for almost a month now. We have to update our background check every yr and my background is the same as it was last yr but for some reason it was flagged this yr. I have called multiple times to see what’s going on and they just keep putting in escalation tickets but no one has escalated the situation or even contacted me. Use Intel’s or GrapeTree at least they would let me speak to manager or someone in background department to get the situation handle these people don’t even have that or your own personal specialist
Update: even after they replied still haven’t spoke with anyone it has been 90days background still pending and waiting for them to upload it although it already been approved by Checkr….. This agency is a joke bout time they approve it I’ll be needing a new one
Update: even after they replied still haven’t spoke with anyone it has been 90days background still pending and waiting for them to upload it although it already been approved by Checkr….. This agency is a joke bout time they approve it I’ll be needing a new one
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Response from developer
Thank you for your review. We are unable to locate you on the ShiftKey marketplace with the name used to post this review. We would love to resolve your issue. Please contact us at resolutions@shiftkey.com
Best Nursing App Ever
I am so happy and glad l made the choice to work with Shift key. Had a regular job but was being paid 17 yet l was both CMA/CNA with fixed shifts that made it hard for me since life happens and sometimes you can make it yet it will affect you greatly until l was told about Shift Key.
Honestly, it has its ups and downs like any other businesses but with cancellations but l understand how things work cause l still benefit. But overall best app ever. Provides the ability to pick up your schedule and you paid your worths work at the end of the day. Am grateful so anyone unsure, l advise you to give it a shot. Am truly happy, wish l had started sooner with them.
Honestly, it has its ups and downs like any other businesses but with cancellations but l understand how things work cause l still benefit. But overall best app ever. Provides the ability to pick up your schedule and you paid your worths work at the end of the day. Am grateful so anyone unsure, l advise you to give it a shot. Am truly happy, wish l had started sooner with them.
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Response from developer
Hey there Gore, Thank you for taking the time to write a review. ⭐️⭐️⭐️⭐️⭐️ We love that the ShiftKey app is able to provide great caregivers like you control of their schedule, flexibility, and ultimately peace of mind. Thanks for being a part of ShiftKey. We're happy you're here.🙂
One of the first Cna on shift key
I love this app! Customer service is on point and ready to help when ever needed. The shifts do get assigned right away and they pay u the same day if u have the rapid card. I like the electronic signature they have now. I only wish that they would accept it with the signature and not have me wait for the DON or manager shift keeper to approve it. Because then it take up to a day or two. I been on shift key for almost two years. I love the pay and how it keeps track of ur shifts. So u can use mileage to help with taxes. All the facilities I ever been to they have been very welcoming. I’m am very grateful to have this side job! It has helped me so much especially now that I am a single mother. I love helping others! This app is for the best of the best! Get ready to run and work as soon as u get their! Best of luck to u!
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Response from developer
Hey there yes81635! Thank you for taking the time to write a review. ⭐️⭐️⭐️⭐️⭐️ We love that the ShiftKey app is able to provide great caregivers like you control of their schedule, flexibility, and ultimately peace of mind. Thanks for being a part of ShiftKey! We're happy you're here.🙂
