Background
Background literally takes forever!!! It’s been over 2 weeks and now I have to wait another 2 weeks this is ridiculous… my friend works for them and hers was back in 2 days I’ve been out of work for over a month now…
Taken off the app
I got a call today saying that I forged a work log that I uploaded when I absolutely didn’t. I quit my previous job to work ShiftKey full time. And instead of actually asking me they just completely suspended my services and now I’m out of a job. They absolutely do not have your back and no not care about the people using their platform just the companies they provide the service too. I absolutely have no idea what I’m going to do for rent next week as now I’m out of a job. So thank you ShiftKey for screwing me over
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Do not download this, it’s awful
It lacks basic features such as a calendar subscription so that your schedule within the app is shared to your native operating system calendar app for your phone. This prevents you from having your schedule at a easy glance. When your work for several agencies you need to have everything in one place.
It lacks geofencing so that you can clock in and out through the app. They force you to use paper logs which is bad for the environment.
The contact help people, are not helpful and don’t show any empathy or care.
It lacks geofencing so that you can clock in and out through the app. They force you to use paper logs which is bad for the environment.
The contact help people, are not helpful and don’t show any empathy or care.
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Overview
I can’t be the only person that has absolutely not signed up for a shift and it’s showing a shift for your as signed up that you know you did not sign up for
So my personal opinion overall all shiftkey is a great tool to l use if you are in a bind needing to make some moves quickly! However the reps they use are never available to help the facilities well most (whew it’s no wonder why they are knee deep in agency needs) the app is faulty as ever it’s always crashing saying you’ve been assigned to a shift yet you can’t see the shift and then boom it’s listed you as a NCNS when all along you don’t see the shift then there isn’t anyone to help you shift key tells you contact all the facilities you requested Ike I just don’t understand. Overall if they had a clockin system like most agencies and s cancel shift inside the app it might be ok
So my personal opinion overall all shiftkey is a great tool to l use if you are in a bind needing to make some moves quickly! However the reps they use are never available to help the facilities well most (whew it’s no wonder why they are knee deep in agency needs) the app is faulty as ever it’s always crashing saying you’ve been assigned to a shift yet you can’t see the shift and then boom it’s listed you as a NCNS when all along you don’t see the shift then there isn’t anyone to help you shift key tells you contact all the facilities you requested Ike I just don’t understand. Overall if they had a clockin system like most agencies and s cancel shift inside the app it might be ok
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Response from developer
Hello, Thank you for writing this review and brining this to our attention! This information has been past along to our Development team. As a growing organization we value your feedback greatly. Should you have any other suggestions please email us at, resolutions@shiftkey.com, We're always open to feedback! Thanks again & have a great day!
Crashing
App has crashed multiple times within the week I’ve been trying to get set up. Tried the help service and they say they text back in under 10 mins but still haven’t received anything. Can’t get anybody to validate my credentials .
I’m not receiving shift alerts via email or text messaging
I’m not receiving shift alerts via email or text messaging, is everyone having this problem, all my notifications buttons are turned on as well?
App keeps crashing
I’ve only been with Shiftkey for two week and the app has crashed twice. I hope this isn’t a continuous thing. Otherwise I like the app.
CNA
Before the app changed to showing everything on one screen I was not having any problems except the process included an extra step. Now with the new change (everything on one screen ), after I bid on a shift, it won’t let me off of that screen. There is no arrow or X to allow me to go to the previous screen. I have to turn off my phone then turn it back on to go to any other screen. Please help. I was gonna delete the app and reinstall it, but it will delete all of the data.
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Response from developer
Hi Thank you for bringing this issue to our attention! For more information pertaining to your account, or any issues that you may be having with the app, please visit us at ShiftKey.com and engage with one of our chat reps 24 hours a day, 7 days a week! Thank you for taking the time to leave a review and we hope to see you on the ShiftKey platform!
Some of The worst employees ever
I’ve worked with this company for two years now and all I can say is the people that they hire are ridiculous it’s really sad that every facility I go to they say I’m the best worker that they have from this company I’m not saying all shift key employees are bad but every facility has bad reviews about shiftkey just when I get to like going to a facility they discontinued this one because they say the employees are disrespectful come in and sleep on the job or don’t do their work my question is what are the requirements to even get hired with shiftkey it’s kind of sad that this is the case for all of the facilities near me I think that shifty needs to be stricter on the hiring process and when they get DNR‘s they need to actually investigate those and stop those people from picking up at other places they are giving shiftkey a bad name
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Response from developer
Hello, Thank you for writing this review and brining this to our attention! This information has been past along to our Recruiting team. As a growing organization we value your feedback greatly. Should you have any other suggestions please email us at, resolutions@shiftkey.com, We're always open to feedback! Thanks again & have a great day!
Finally an App
I’ve worked with many agencies and this is the only one where I can take control. Their new app makes it even easier than before
