Conflicting Experiences
Some LiveXP staff definitely provide wonderful customer service. However, the technical errors on this platform have been, unfortunately, plentiful. Of course, this is a budding business and some issues here and there could be understandable. Yet, I do not appreciate the sexual harassment I received by some on here. The report feature was not so easily accessible and I told the relevant people about this situation; This student was still able to request me for a lesson in the aftermath. I would have appreciated a more ardent measure taken to protect teachers and students alike in the context there is ever any type of abuse inflicted. Furthermore, as a teacher for over 10 years, and having taught all levels to students across the world, LiveXP is one small place I prefer to help students learn at an inexpensive rate compared to my typical charge. I am thoroughly disappointed to be so disrespected by some on here. I have always tried to work with students and there schedules, as they have with me, staff included. Yet, when I was told one manner to handle rescheduled lessons that could not be rescheduled in the system, I was told to label the lesson as completed and go from there. However, I received a conflicting report some lengthy time afterwards. I have had an issue with my lesson success percentage being penalized as a result of the rescheduling not going through the system while confirmed between the students and I. I always prefer to help as much as possible, among other things. Please try and provide a more respectful, considerate, and adaptive environment. Even when there are some students who were rude, I continued helping them. To be fallaciously ridiculed is an asinine affront that I vehemently oppose.
Be safe and have a great day.CRichmond95
Developer Response
Dear CRichmond95, Thank you for taking the time to share your experience with us. We are truly sorry to hear about the challenges you have faced and appreciate your detailed feedback. First and foremost, we are deeply concerned about your report of sexual harassment and want to assure you that we take such matters very seriously. We apologize for the inconvenience you faced with the report feature and for the delay in addressing the situation. Protecting our teachers and students is our utmost priority, and we are committed to taking more stringent measures to prevent any type of abuse on our platform. Regarding the technical errors and issues with lesson rescheduling, we understand how frustrating this must have been for you. We are continually working to improve our system and ensure a smoother experience for both tutors and students. We have already contacted you directly to resolve these issues and are currently awaiting your response. Our goal is to ensure that you feel respected, valued, and supported while using our platform. Thank you for your dedication to helping students and for your patience as we work to make necessary improvements.10/10 highly recommend
I am an TESOL certified teacher learning Korean. This app allows me to teach English and take Korean classes.
Username: Ranela Makes
The messaging system is great, the scheduler syncs to my Google calendar seamlessly and instantaneously unlike other platforms that end up double booking me.
It’s easy to reschedule and communicate with students.
It was fairly easy to increase my income and it was motivating to see the salary meter increase. Withdrawing my funds to PayPal is also very easy and the fees are reasonable and comparative to all the other platforms on the market.
I have no complaints about the app as the Support Team has been very responsive and easy to contact! I have left other platforms due to the lack of tech and teacher support.
10/10 recommended as a teacher and student.ranela0vanilla
Developer Response
Thanks for the glowing review, Ranela Makes! We're thrilled to hear you're enjoying the platform and the Support Team. If you're enjoying the platform, why not spread the word to your friends? We appreciate your recommendation!worst platform
This is the most glitched platform I’ve ever seen.
paid for 4 lessons, 2 lessons passed and the third could not open, the platform says that the lesson was not paid. those support does not answer for a few hours and when the answer can not deal with the problem. I highly recommend not to use. by the way to the teacher no questions, the teacher competentPitbull371
Developer Response
We are deeply sorry to hear about your negative experience with our platform. We understand the frustration that arises when technical issues interfere with your learning experience. Upon reviewing your account history, it appears that our support team has addressed all of your previous concerns. However, we apologize if there were any delays in our responses. We strive to provide timely and effective support to all our users, and we regret if you had to wait longer than expected for assistance. While we don't have instant chat support, we endeavor to respond to messages within a reasonable timeframe, typically ranging from 15 minutes to a few hours. Your feedback is invaluable to us, and we genuinely want to make things right. Our support team is already working to reach out to you directly. We kindly ask for your cooperation in sharing any unresolved issues and your expectations for resolution. Your input will guide us in addressing the issues effectively and ensuring your satisfaction. Once again, we apologize for any inconvenience you've experienced and thank you for bringing your concerns to our attention. We are committed to rectifying the situation and restoring your confidence in our platform.
LiveXP: Learn a new language
Learning Spanish, Chinese, etc
Free
Details about LiveXP
- Released
- Updated
- iOS Version
- Age Rating
- Size
- Devices
- Languages
Features
Developer of LiveXP
- Versions+1
- Price History
- Description
- FAQ
Version History of LiveXP
7.6.1
September 13, 2024
This release includes fixes for: - Subscription renewal issues with certain payment methods - Errors in the word trainer
More7.6.0
September 4, 2024
We regularly update our app to make it more reliable. This version has better performance and many nice improvements. Enjoy the LiveXP app? Leave a review here on App Store! If you have any ideas or feedback, let us know at support@livexp.com
More7.5.1
August 15, 2024
We regularly update our app to make it more reliable. This version has better performance and many nice improvements. Enjoy the LiveXP app? Leave a review here on App Store! If you have any ideas or feedback, let us know at support@livexp.com
More7.5.0
August 14, 2024
We regularly update our app to make it more reliable. This version has better performance and many nice improvements. Enjoy the LiveXP app? Leave a review here on App Store! If you have any ideas or feedback, let us know at support@livexp.com
More7.4.0
August 2, 2024
This update introduces the ability to sign up and sign in using your phone number, as well as the option to save your current practice progress. Enjoy!
More7.3.0
July 11, 2024
New stuff Improvements to Personalized Path and the overall experience with the app: - Add new words to learn by long-tapping the LiveXP app icon on your home screen. Yes, you don't even need to open it. - Enjoy a revamped look of the in-app toast messages. The app communicates more clearly now. - Check out Personalized Path exercises with a clearer visual style. Nothing should be in the way of your learning. - Enhanced abuse reporting functionality.
More7.2.0
May 17, 2024
New Features: Now you can add words and messages to your vocabulary directly from the messenger or other iOS apps. Bug Fix: Resolved a critical issue with the sound in the classroom during lessons.
More7.1.0
April 25, 2024
This version has better performance and many nice improvements. Enjoy the LiveXP app? Leave a review here on App Store! If you have any ideas or feedback, let us know at support@livexp.com
More7.0.0
April 23, 2024
This version has better performance and many nice improvements. Enjoy the LiveXP app? Leave a review here on App Store! If you have any ideas or feedback, let us know at support@livexp.com
More6.18.0
April 11, 2024
There are lots of improvements in every app version, but we don't always announce all of them. To make sure you're getting the best LiveXP experience, keep the app up to date.
MorePrice History of LiveXP
Description of LiveXP
Learning languages just got easier with LiveXP! In our app, you will find the best tutors for private lessons, including native speakers. Pick English, Spanish, French, German, Italian, and many other languages for 1-on-1 online sessions.
LiveXP is an app that offers everything you need for learning. If you want to speak a language, you've come to the right place.
LEARN 1-ON-1 WITH A TUTOR
LiveXP is full of professional teachers. With search filters (your language goal, for example), you'll find your perfect tutor faster. Just get a subscription that suits you best and start scheduling classes.
The lesson price for all tutors across LiveXP is the same, so feel free to have lessons with several tutors if you feel like it.
You'll see your schedule in the app, which also has a built-in messenger so you can get in touch when necessary.
GO AT YOUR OWN PACE
Choose from 30-, 45-, and 60-minute sessions and the date and time that suit you. You can have your lessons from anywhere in the world as long as there's an internet connection.
EXPAND YOUR VOCABULARY WITH WORD TRAINER
Use our built-in Word Trainer to learn words efficiently thanks to a science-backed spaced-repetition algorithm. Add words during or outside your lessons, or use our word sets covering the most popular day-to-day topics to get started.
Our Support Team is always there for you, ready to help you out and answer any of your questions.
See you around!
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LiveXP: FAQ
Is LiveXP available on iPad devices?
No, LiveXP isn’t iPad-friendly.
Who is the app developer of LiveXP?
The LiveXP app was made by LIVEXP LEARNING LTD.
What is the minimum iOS requirement for LiveXP to function properly?
The minimum supported iOS version for the app is 13.0.
What do users think of the app?
4.7 out of 5 is the fantastic rating that LiveXP has received from users.
What genre is the LiveXP app?
The App Category Of Livexp Is Education.
Which version of the LiveXP app is the latest one?
The newest version of LiveXP is 7.6.1.
What is the latest update date for LiveXP?
LiveXP updated on September 18, 2024.
Could you provide information on the release date of LiveXP?
The specific date when the app came out was February 5, 2023.
What content advisory rating is assigned to LiveXP?
No objectionable content, suitable for young children.
What are the languages supported by the LiveXP app?
Currently, LiveXP supports Arabic, Czech, English and 11 more.
Is LiveXP featured among Apple Arcade's game offerings?
Sorry, LiveXP is not part of Apple Arcade.
Does LiveXP contain in-app purchases?
Sorry, there are no in-app purchases available in LiveXP.
Is LiveXP designed for Apple Vision Pro integration?
Sorry, LiveXP is not designed for integration with Apple Vision Pro.
Are there any advertisements in LiveXP?
No, there are no advertisements in LiveXP.
Screenshots of LiveXP
