PDF Editor ® User Reviews

PDF Editor ®

SMM service, s.r.o.

Business

Utilities

Reviews Summary

Positive highlights

🤖

This app hasSimple to use

🔑

This app hasAbility to set PDF passwords and permissions

💰

This app hasFree features compared to paid alternatives

📱

This app hasWorks well on modern phones

👍

This app hasUser-friendly

📝

This app hasHelpful for annotation and editing

🚀

This app hasReliable and fast

Negative highlights

🐞

This app hasFrequent crashes and bugs

💾

This app hasIssues with saving and preserving edits

🔒

This app hasLack of customer support and inability to cancel subscriptions

💰

This app hasUnreasonable pricing and aggressive advertising

📁

This app hasLimited organization and folder management features

🤖

This app hasFunctionality similar to built-in PDF editors

🖼️

This app hasTrouble with image handling and integration

Top reviews

Most RecentHighest RatedLowest Rated

You can’t edit the PDF with text

I wanted to fill out a form - this app doesn’t allow for that

helenq14

3 years ago

Response from developer

Hello, we are sorry for your bad experience with our app. Could you please contact our customer support using the email smmservice@email.cz and describe your issue in detail? We will try our best to resolve the issue as soon as possible. Thank you!

This is not different to the built in “Mark up” feature

I downloaded this to hopefully do something different from the “Mark Up” feature. There is literally no difference. This is a total waste.

CSnotLewis

3 years ago

Cannot work with it on and iPad

It was near impossible to work with the editor. I needed to fill in a form that had open text areas and blocks for letters and/or numbers. Using my finger to move and size the box to look like it belonged was impossible. Either it was moved too high or too far to the sides. There were only 3 fonts available, of course one of the most common Ariel was not there, and try to match the point size because they know nothing about the point size of the characters. There is only a side to go from about 2 point type to over 20 with movement of the slide only a 1/4”.

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wsko1144

3 years ago

Response from developer

Hello, we are sorry for your bad experience with our app. Could you please report this issue to our customer support using the email in the App? We will try our best to check and resolve it as soon as possible. Thank you!

Great Service

Would Recommend

ian30mill

3 years ago

When will you refund me?

This app didn’t refund my 49 pound, I cancel my subscription immediately but I haven’t receive my money yet💔

ajjsdlsjhs

3 years ago

Response from developer

Hello. It seems like you have subscribed to a free trial and forgot to cancel it. If you wish to get a refund or cancel the payment. Please contact Apple support, because only Apple can refund your money.

Charged without permission

I can’t review to any performance of the app but when I realized it wasn’t what I needed I cancelled the 3 day free within 15 mins and then was charged the full cost anyway. I had to report a claim through ITunes and wait for a refund, which I’m grateful I received, but a hassle.

jacks0n10

3 years ago

One poor app with too much crash and bugs I am very sad

Crashes every few minutes and needs to rebooted , randomly deleted pages, replaces pages with duplicates of pages almost every scan , occasionally replaces pages with blank green pages, deleted scans randomly, also very slow talking pictures. App design not user friendly.
Requires me to register with forced ! User should tap in continue with trick user interface!

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Robert()MacGregor

3 years ago

Response from developer

Hello, we are sorry for your bad experience with our app. Could you please contact our customer support using the email in the App and describe your issue in detail? We will try our best to resolve the issue as soon as possible. Thank you!

Scam

Doesn’t even let you edit any document with text, also if you don’t cancel in 3 days they charge you £49 absolute thief’s disgusting 👎🏻👎🏻👎🏻

Charlieadam646

3 years ago

Response from developer

HORRIBLE APP | UNINSTALLING

Whenever I tried to do my work, this horrible excuse of an app keeps erasing half my work and it’s just so annoying

Lord_Girantina

3 years ago

Response from developer

Our app does not trick users - it offers a free trial subscription and provides full subscription information. App Store trial subscriptions will automatically be renewed and converted into a paid subscriptions until you choose to end them in iTunes Subscriptions. This information is also displayed on the app description page, so users can see it before downloading the app. You can also review or cancel your subscription using a link provided in the Subscription Confirmation email. You can cancel the app subscription in your iTunes Settings (deleting the app will not automatically stop your subscription). Please kindly refer to this video tutorial: https://www.youtube.com/watch?v=dTYOGxocu2o. You can also follow these steps to cancel your App Store subscription: 1) Start "Settings" app on your Home Screen; 2) Tap your Apple ID at the top of the screen, then tap the 'View Apple ID' button; 3) Scroll the screen down and tap 'Subscriptions' button; 4) Tap the subscription you want to cancel; 5) Tap 'Cancel Subscription' button at the bottom (or 'Cancel Trial' button if the trial subscription was started) and then tap 'Confirm' button. If you don't have the 'Cancel Subscription' or 'Cancel Trial' button on the subscription management screen, then your App Store subscription will not be automatically renewed once over. This manual with screenshots is also available on the Apple Support page: https://support.apple.com/en-us/HT202039. Please kindly contact our support team if you experience difficulties in canceling your app subscription. We will be happy to assist you.