Leave a Review INTRUST Bank
Mobile Deposit
everything works well except mobile deposit, which I use the most. “Tap to take image” never works, I’m slapping my screen half the time to get it to finally take the image. “Image is unclear, take again with steady hand” ten times in a row (which is inconvenient when taking the image is already hard enough) when the image has zero motion blur. Annoying to deal with. Would be 1 star (or zero if I could) but the rest of the app works great. I just can’t recommend mobile deposit unless you’re a masochist.Show lessDMO Davis
Use it A LOT
This app does everything I needed it to do, I use it for transferring, making deposits and bill pay. ThanksMarse8
Bad app
I can’t send money with Zelle as it doesn’t appear on my Home Screen or I can’t even do mobile deposit anymore even though I have the latest version.bobby uber
Easy to use
This app is so easy to use. I like the fact that it looks similar to the full site so there is cohesiveness between both platforms. Transfers are fast. I also likes that I can see my bank statements on the app. I have used the message service too and they are very responsive. Thank you for continuing to improve. Your new site and new app work very similar to other company platforms.Show lessOpmomof2
Transferring
Won’t let me transfer money from savings to checking because it says I don’t have two accounts. I do have two accounts however and it just tells me to refresh on the app which I do and it doesn’t do anything. It didn’t use to do this because I’ve transferred money before.전정국 네 아내이요
Mobile deposit
This is a great feature, I like it!MauFranco1
Mobile Deposit Constantly Broken
I’ve been with Intrust for nearly 24 years, and will be closing my accounts and bringing business somewhere else. Since they changed the app, I’ve had nothing but problems with the mobile deposit feature-the one feature I really need to work.
They’ve had multiple “security” glitches server-side which customer service didn’t know how to resolve, and security team didn’t know how or why happen. Now I try to make a deposit and the app says I’ve already deposited this check. Again, customer service and payment department have no idea why and just tell me to drive to a bank to make a deposit.
I’m done wasting hours on the phone with representatives that don’t know what’s going on or what department can resolve problems.Show lessBruxxxus
Kristine inskeep
I love using my iPhone to pay bills, deposit checks, and transferring between accounts. Most awesome !!!Krisinskeep
New customer
After banking with the same bank for over 25 years I decided to change to Intrust bank for convenience. So far I don’t regret it one bit. Such friendly people and always willing to answer any questions.thunder fan1
Easy & Secure Banking
I’ve been with INTRUST for more than 25 years and continue to be very happy with the convenience and security of INTRUST Bank.Johnny B,
