Leave a Review INTRUST Bank
Handy
Quick, tooChip & Grady
Supports My Needs
I use it to monitor my spending. It’s easy and quick for me to check my balance.
I also transfer money from here to other banks I have accounts with.
Im planning to set up bill pay. I trust it will do fine for that as well. No complaints for what I need to do so far.Anita Goodban
Best local bank we’ve ever used
INTRUST worked with us when bigger banks would concerning the sale of our previous house. They have gone out of the way to continue that customer service over the years since.AKA Tony M
Done right
As a senior, I’m not after a cool experience, or technical finesse. I first want everything done right. 30 plus years with INTRUST banking has given lots of chances to be satisfied. If I can’t understand something I call or go in to have it explained. We’ve financed home,cars,loans, checking, savings etc. It’s always easy and done right.Show lessorffer
Cluttered screen
I preferred the old version of the app where I could see all accounts and their balances on a single screen. I don’t like how all transactions from all accounts appear on a single screen now because it makes it easy to misread.RoJo_67
Love the mobile app
So convenient and easy to use!Starlet2010
Not as good as old app
The new app is terrible. It had error messages often and won’t show account info, and it’s so hard to deposit checks. Wish they still had the old app. Don’t seem to have any issues with it.grafx311
Server Errors
The new design is really nice, but I have trouble getting accurate account balances and refreshing the app because of an error on the server. I tried signing out on the app, and was unable to sign back in (login info is correct). And I was still unable to sign back in after uninstalling and reinstalling the app. I’m unable to sign in online either, so I’m not sure if this is just an issue with the app or the whole platform, but it is frustrating from the customer standpoint.Show lessGrocerator
This new app stinks
Always errors updating transactions and balance. Never had issues with the old one. I’m very close to closing all my accounts and going elsewhere.Maryanne P
Too busy
The new system is too busy and complex. It is hard to understand. This is not an improvement!TD Freire
