Leave a Review Cogeco Wi
Awful
I wish I could give it no stars. We had a perfectly good modem and cogeco sent us a new one because this one was "too old". Can't log in to the app, can't do anything. Don't waste your timeDeveloper Response
Hello! Please connect with us directly for support. Our team is available on social media weekdays until 5 pm. https://www.cogeco.ca/en/socialmedia Thank you. - Sandra Cogeco(Re-reviewed) Does what it needs too.
Old: Can't login. Just says there's an error and to try again in a few seconds. Literally useless app. Tried it on four different devices, all the same outcome. It's actually infuriating.
Update:
Got in contact with Cogeco support. Was a pleasant experience. Got everything straightened out. App has lots of options for safety and other things.Show lessDeveloper Response
Hello! If this article does not address your login concerns, please reach out to us directly for support on one of our social media platforms. https://support.cogeco.ca/hc/en-ca/articles/1500008415141-What-is-the-Cogeco-Wi-Fi-app-and-how-do-I-use-it Support: https://www.cogeco.ca/en/socialmedia Thank you, SandraCan’t login
I haven’t been able to log into this app since I got Cogeco 4 months ago. Everything about Cogeco is useless.Developer Response
Hello! If your modem is compatible with the app, you should be able to login. We'd like to help and troubleshoot this further, so please connect with us directly on one of our social platforms. Visit https://www.cogeco.ca/en/socialmedia for more info. Thanks! - Sandra Cogeco