Leave a Review Cogeco Wi
Awful
I wish I could give it no stars. We had a perfectly good modem and cogeco sent us a new one because this one was "too old". Can't log in to the app, can't do anything. Don't waste your timehathus
Developer Response
Hello! Please connect with us directly for support. Our team is available on social media weekdays until 5 pm. https://www.cogeco.ca/en/socialmedia Thank you. - Sandra Cogeco(Re-reviewed) Does what it needs too.
Old: Can't login. Just says there's an error and to try again in a few seconds. Literally useless app. Tried it on four different devices, all the same outcome. It's actually infuriating.
Update:
Got in contact with Cogeco support. Was a pleasant experience. Got everything straightened out. App has lots of options for safety and other things.Show lessVMD877
Developer Response
Hello! If this article does not address your login concerns, please reach out to us directly for support on one of our social media platforms. https://support.cogeco.ca/hc/en-ca/articles/1500008415141-What-is-the-Cogeco-Wi-Fi-app-and-how-do-I-use-it Support: https://www.cogeco.ca/en/socialmedia Thank you, SandraCan’t login
I haven’t been able to log into this app since I got Cogeco 4 months ago. Everything about Cogeco is useless.BA_nker
Developer Response
Hello! If your modem is compatible with the app, you should be able to login. We'd like to help and troubleshoot this further, so please connect with us directly on one of our social platforms. Visit https://www.cogeco.ca/en/socialmedia for more info. Thanks! - Sandra CogecoTerrible app
This app alone is enough to make me cancel my service. Cant even log into the router to change network name. It keeps wanting and searching for podsGuitardreamkid
Developer Response
Hello! If this issue isn't resolved yet, we'd like to help! Please connect with us directly on our social platforms for support. https://www.cogeco.ca/en/socialmedia Thanks! - Sandra CogecoPlease try again in a few seconds error
I have not been able to login at all and the same error saying there is some issue try and login after few seconds keeps popping up. So annoying and useless. Worst self installation experience I have ever faced. Regretting selecting Cogeco. Please if anyone reading this DON’T BUY COGECO. Big disappointment.Show lessJ14103015
Developer Response
Hi, J14103015. If you're having trouble logging-in, we're glad to help 🙂 Send us a private/direct message on our social platforms for assistance: https://www.cogeco.ca/en/socialmedia. - Steven CogecoHave to rent pods to use is unethical scam
I was told the reason I had error (that many are experiencing) is that I have to rent the pods as well as internet to get this basic feature of controlling the service you pay for. This app should be available to anyone who pays for WiFi and of. Most features are unrelated to pods like controlling devices and seeing who’s connected. That’s basic stuff included with bell internet I use to have I mean after all it is a feature relevant to the service paid for so why do I have to spend more money on something I don’t need to get that service? Ridiculous.Show lessMcs7m
Developer Response
Hi, Mcs7m. You can access advanced settings in all our WiFi Modems. Here's how to do it per model: https://support.cogeco.ca/hc/en-ca/articles/5745037732119 - Steven CogecoWorst App
Useless !RG_og
Developer Response
Hi. We'd appreciate any details you could provide us. Please consider private/direct messaging us on any of the following social platforms: https://www.cogeco.ca/en/socialmedia. - Steven CogecoLogin problems
I’ve been unable to login to my account since downloading the app. Cmon CogecoGoccer Boy
Developer Response
Hi, there! That shouldn't be happening, and we'd like to assist you with troubleshooting! Please reach out to us directly for tech support, at www.m.me/cogeco. Thank you. - Sandra CogecoIncapable de se connecter
Lors de la connexion au compte, il y a un message d’erreur et cela fait plus de 1 semaine que ça ce produitsaqwertrewqas
Unable to login
No matter what I do I get this error “ Something went wrong.We encountered an error. Please try again in a few seconds.” Customer support executive said, it takes 24 hours for the login credentials to get synced after installation, waited for a day, still nothing!joy998877
Developer Response
Hi, Joy. We're glad to help. please private/direct message us on any of the following platforms: https://www.cogeco.ca/en/socialmedia. - Steven Cogeco
