Maintenance
The entire Bitcoin IRA staff is courteous snd professional . Educational and a true partner for both of our investment time horizons.csabadie
Can’t login to my account on my phone
The app doesn’t allow me to login on my phone.Fast Eddy P.
Best products
Thank you for your best service ever 😍jackieclark930
No phone # for customer service
I cannot find a way to contact you on this app… frustratingjrodgers 50
Developer Response
Hi there - from the username you provided, we were unable to find you in our system. We’d like to follow up with you directly to see how we can help. When you have a moment, please email support@bitcoinira.com and we’ll reach out to you ASAP.CEO
Great Product staffed with Great peopleSgt penny
Mixed Bag
The Bitcoin app works well. However behind the scenes BitcoinIRA does not always perform. If I try to trade after hours and the system fails to execute, I am forced to wait until 930am of the next business day until anything can get fixed. And when the market moves away from me, this can become very frustrating. The fees are high. At times, the service level is not.24-7 customer
Developer Response
Hi there, we tried looking you up in our system, but cannot find your account with the name provided here. At Bitcoin IRA, we aim to provide the best quality product and service possible. We’d like to follow up with you directly to see how we can help. When you have a moment, please email support@bitcoinira.com and we’ll reach out to you ASAP.Incomplete
Account and document access is limited.ColdAstrosFan
Love this App!
Super easy to set up an IRA and trade crypto. Just what I was looking for!Dennis Estrella
Password
App is not working for me it won’t let me reset my passwordNWNative25
Above average
The Bitcoin IRA app is easy to use as far as navigation. It would be great if the app had some user friendly tools. An example, would be the nice if easily showed when you bought in to a token and it tracks it from there! Right now as it is set up you have to go back and forth from various screens to see when you purchased and the amount of the token. To be user friendly, a graph when you purchased the token, as far as price, up and down movement, people want to see their investment. I think you have a good platform for IRA investments, keep building on it, watch the fees! I could transfer my IRA at any moment to another IRA vehicle, thanks!
Tim G
Tim GTmoneyHusker
Developer Response
Hi Tim, At Bitcoin IRA, we aim to provide the best quality product and service possible. Our fees help us provide dedicated customer support, military-grade security as well as $700 million in custody insurance protection. We’re always striving to do better and we take all feedback very seriously. We’d like to follow up with you directly to see how we can help. We are unable to find your account based on the name you provided here to call you directly. When you have a moment, please email support@bitcoinira.com and we’ll reach out to you ASAP.
