Leave a Review Envoy Mobility
Technical issues
This app has a lot of technical issues. It’s buggy, has poor performance, and the UI isn’t very good either.
The biggest annoyance is connecting to the car via blue tooth taking forever.
The next most annoying thing being that ending a ride sometimes just doesn’t work.
Also the chargers at my complex are getting fried by the sun since they have no shade. Which doesn’t bode well long term….
Lastly you get charged for all the hours you reserved even if you return the car early. Which is off putting.
However, the customer service has been excellent and fast whenever I have had a problem.
Also being able to rent a car is delightful when it works. Since it’s very convenient and much less expensive than an uber.
Great concept but the execution is lacking.Show lessDeveloper Response
Thank you for your feedback. Our team is continuously working on making improvements to the app. Please email us at info@envoythere.com, we'd like to know your community so we can address your charger concerns and to learn more about your experience. Thank you for being a member of our car sharing community, and for your patience while we address these concerns.How is it possible to make a bad UI worse?
There’s no visibility into what times are available. You just have to select times, submit and hope the vehicle is available at that time?!? If it’s not, start over… sometimes you just need a car sometime on Thursday. Why can’t we see what times are free? Have the people designing this app never used the service?Show lessthis new update does not work
went into the app to try to rent the car in my apartment building but instead of the usual screen showing when the car is available i’m having to go through every single hour to see if the car is available at all today. if the car is fully booked for the day there should be a message saying that, and otherwise, times where it is available should show up first. i haven’t really had any problems in the past but this has been a pain today.Show less