Kindly respond
Response from developer
Hello, thank you very much for your review and rating, we really appreciate it! Please be advised that yes, you may open a Zenus account if you reside in Italy. Also, there is a non-refundable $50 application fee for a Zenus account. This is payable whether you are approved for an account with us or not. We charge this fee to cover the costs we incur in doing the required regulatory checks for each application. If you have questions or concerns, you can email us at Clientservices@zenus.com or call us at +1-833-936-8711. Client Services agents are available Monday through Friday from 9:00 am to 6:00 pm (AST).
100% scam
Response from developer
Hello, Zenus Bank is not a scam, we are licensed and regulated US bank and we regret for any inconvenience you are experiencing. However, it's important to inform you there is a non-refundable $50 application fee for a Zenus account. This is payable whether you are approved for an account with us or not. We charge this fee to cover the costs we incur in doing the required regulatory checks for each application. Also, our internal department handles multiple applications and their review may take a little time if they require additional documentation from you. We ask you to please contact our Client Services at clientservices@zenus.com so they can assist you with your Account Application status. Client Services agents are available Monday–Friday, 9:00 a.m.–6:00 p.m. AST.
They charge $50 fee to submit application!
Response from developer
Hi Truthman, Thanks for sharing your heartfelt feelings. We're actually running a promotion for 2022 where the application fee is fully refundable and there are no membership fees. We're a fully licensed and regulated US bank and are confident the fees we charge represent good value to those who require our services. Please feel free to call us on our toll free lines and we'll happily tell you more about our business and services.
Amazing!
Response from developer
Hi Gabo, Thank you for sharing your positive feedback with us! We are delighted to know that you had a great experience with our Zenus Visa Physical card. Your satisfaction is our top priority, and we are always striving to improve our products and services to meet your needs. We invite you to stay connected with us through our social media channels to stay updated on the latest news and updates from Zenus. If you have friends or family who might also benefit from our products and services, we would greatly appreciate it if you could spread the word and share your experience with them. If you require any further assistance or have any questions, please do not hesitate to contact us at clientservices@zenus.com or by phone at +1(833)-936-8711. Our client service agents are available Monday to Friday, from 9:00 am to 6:00 pm EST time, and will be happy to assist you with anything you need. Thank you for choosing Zenus, and we look forward to serving you again soon!
$50 Non-refundable Application fee is too much
Response from developer
Thank you for taking the time to share your feedback with us. We apologize for any inconvenience that the non-refundable application fee may have caused you. Zenus Bank is a digital bank that offers innovative and personalized financial services to its customers around the world. Zenus Bank focuses on providing an exceptional and easy-to-use banking experience for its customers, with an online platform and mobile app that allows you to perform banking operations anytime, anywhere. In addition, Zenus Bank offers a wide range of financial products and services, including a virtual debit card with VISA, a physical Visa debit card, and international transfers at a pre-established cost regardless of the transfer amount. Furthermore, their focus on technology and user experience allows them to provide an innovative and easy-to-use banking experience for their customers.At Zenus Bank, we strive to provide our clients with high-quality financial services and products that meet their needs. Our application fees are a standard practice that helps cover the cost of processing and underwriting the application. We understand that situations may arise where clients may not be able to complete the application process, and we apologize for any frustration that the non-refundable application fee may cause. If you have any further concerns or feedback, please do not hesitate to contact us. Our client service agents are available via email at clientservices@zenusbank.com or by phone at +1(833)-936-8711, from Monday to Friday, 9:00 am to 6:00 pm EST time. Thank you for considering Zenus Bank for your financial needs, and we hope to have the opportunity to serve you in the future.
Great services
Response from developer
Thank you for taking the time to share your positive experience with Zenus Bank. We are thrilled to hear that you find our FX rates helpful when paying out your international vendors. At Zenus Bank, we are committed to providing our clients with competitive foreign exchange rates to help them save money on their international transactions. We understand that transparency and accurate quoting of FX rates are essential to our clients, and we are glad to hear that this has been helpful to you. If you have any further questions or feedback, please do not hesitate to contact us. Our client service agents are available via email at clientservices@zenusbank.com or by phone at +1(833)-936-8711, from Monday to Friday, 9:00 am to 6:00 pm EST time. Thank you for choosing Zenus Bank as your financial partner, and we look forward to serving you again soon.
Totally worth the wait
Response from developer
Hi Jack, Thank you for the five stars review! At Zenus Bank, we are committed to delivering exceptional customer experiences and are thrilled to know that you had a positive experience with us. Please know that we will continue to strive towards providing the best customer service possible. If you require any further assistance, please do not hesitate to reach out to us via email at clientservices@zenus.com or by phone at +1(833)-936-8711. Our client service agents are available Monday to Friday, from 9:00 am to 6:00 pm AST time, and will be more than happy to assist you with anything you need. Thank you for choosing Zenus Bank, and we look forward to serving you again soon!
