Horrible
The first page should have my account balances. That’s what I need to know.
Response from developer
Hello, we're interested to hear more about what you're experiencing when logging into our mobile app. The expected behavior is to see your main accounts, favorited transactions, and recent transactions on the main dashboard when you first log in. If this is not what you are seeing, we'd like to help troubleshoot this for you. Please reach out to us at https://www.connectfirstcu.com/app-feedback.
Inconvenient.
It lags all the time and 4 years to get into if I need to move money in line at the store if I have the wrong debit card on me.
You have to choose an account to transfer money too and from which is great, but then you have to press continue, and then you have to press continue and then you have to press done. And sometimes money didn’t move.
A solid amount of the time as well it just straight up isn’t working and tells me to “try again later”
Like no I’m not going to, I need gas, I’m not going to make it home.
Response from developer
Hello, we're sorry to hear of all the trouble you have encountered trying to receive e-transfers and transferring money between your accounts. We would like to know more, such as if you have autodeposit set up. Please tell us more details here: https://connectfirstcu.com/MobileAppFeedback
GARBAGE
Response from developer
Hello YYC bat, we're so sorry to hear that you are having a frustrating experience and that it's prompting you to go elsewhere. We'd like to hear more about the trouble you have encountered so that we can ensure to address it in future updates. Please use the following form: https://connectfirstcu.com/MobileAppFeedback
Still a crappy app
Response from developer
Hello Lulu, we're sorry to hear your experience with the app has been negative. Would you mind taking a couple minutes to let us know what you struggle with the most? This will help us when we consider future updates. https://www.connectfirstcu.com/en/contact/feedback-concern-process/mobile-app-feedback
Useless
This app needs to be updated!!! It’s been 2 months
Response from developer
Hello Kat, we understand that you are currently unable to view transactions. You can do this by either clicking directly on the account or going to "Activity" and then "Transactions." If neither of these methods is working for you, please give our Member Connection Centre a call so we can troubleshoot: 1.866.923.4778
Why bother?
Response from developer
Hello, we would like to know more about what features you would like to see in the app. Please follow this link and fill out the form to give us your thoughts: https://www.connectfirstcu.com/en/contact/feedback-concern-process/mobile-app-feedback
Horrible app
Response from developer
Hello, we're sorry to hear you are having trouble fulfilling basic needs on the app. We would like to know more about your experience. Please reach out to us here: https://www.connectfirstcu.com/en/contact/feedback-concern-process/mobile-app-feedback
Terrible app
And here I am again
Doesn't show me all my transactions
Browser does but app doesn't
Sorry developer you need to get fired asap, oh no wait don't worry I'm leaving.
Good luck
Response from developer
Hello, it's unusual that your credentials work through a browser but not on an updated version of the app. We'd love the opportunity to troubleshoot with you. Please call us at 1.866.923.4778
Whats the point?
Response from developer
Hello, thanks for your updated review! Our app is not available on tablets at this point in time, however, you can still access your online banking through your tablet browser (edge, chrome, safari, etc.) by going to banking.connectfirstcu.com. We hope this helps you out in the meantime, but if you have any further questions or concerns, please reach us at connectfirstcu.com/contact. (kh)
