EN User Reviews

Top reviews

app keeps crashing!!

i’m happy i’m not the only one! my lightstick works just fine, it’s only the app that’s the issue! everytime i try to confirm my lightstick is changing with the colors on the screen, it crashes and kicks me out :(. i hope this gets fixed in time for the concert 😭

Crash

I am unable to press yes after connecting my light stick. It will close the app and crash. I paid a lot for this light stick I just want the app to work.

App Crash

It seems like I’m having the same issues as some other people - the app recognizes my lightstick, but once I click on “yes” to confirm that the colors are changing together, it immediately crashes. I hope this gets fixed before the tour starts!

not connecting

it seems that everyone is having the same issue. the lightsick turns on and works, but won’t connect to the app. as soon as i hit “yes” once it finds my light stick, i get kicked out, as well as others. i’m surprised developers haven’t fixed this yet since everyone seems to be having the same issue. hopefully it will be fixed before their tour begins.
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Won’t connect :(

Just got my lightstick in and when I press “yes” to connect the app will crash. Have tried turning my phone off and pairing 5 times but happens every time. Seeing other reviews with the same issue I thought it was just my lightstick. Hope it gets fixed soon.

App still isn’t working 😭

Everything worked fine when I first received the light stick it connected and everything but last month out of no where it stopped working whenever it connects and j press yes to continue it kicks me out of the app why is this happening and it’s not being fixed please attend to this problem before the tour !!!😭😭😭😭😭😭😭
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crashing

the app is now crashing when i tap “yes” when it says it found my lightstick. it worked just fine when i first got it. but now the app is crashing everytime

keeps crashing?

app crashes every time i try to connect my lightstick on self mode. please fix this as soon as possible

Keeps Crashing

Crashes after trying to connect to Bluetooth, hopefully it’s fixed before the tour starts. 😕

NOT WORKING !!!

literally just got my light stick a couple of days ago and i tried to connect it to the app and everytime i get to the part where it asks if i'm seeing the same color on my light stick as the app and i click yes, the app crashes. U guys better fix this before the tour starts or ima be mad

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