I watch
Hi iwatch, I am giving this a 2 star rating because I have lost so many features throughout the updates you guys have been making I can not change my watch face on a daily basis like j used to I am stuck on the 3 regular watch faces and I do not like those and my music,weather no longer works and I would like it if you guys read this. Overall I am very upset about the watch faces because I dk not lime the normal 3 and fbey dont have everything I want to be kn my watch face.
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The app doesn’t link the watch
So i have the watch from TK max in the uk and for some reason i cant link it to the app it doesn’t updating any more the uk time or linking to my phone. I had try restarting the app, deleting it from my phone and back. I had try restart the watch and nothing works jot sire what else to do any more.
Closed account
I’ve had this watch now for a month and yesterday morning after I took it off the charging I go to the app to pull the weather so it can transfer to the watch and the app had me signed out and won’t let me log back in. It says that my account (Apple account) was not set up and will not let me. It wants me to make a new one under a different email.
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Error messages and lost data
I’ve been using it successfully for two weeks. Now this weekend the app doesn’t recognize me, won’t let me login. So I did all of the power off/on, delete app, power off/on, blah blah blah. Says there’s no account associated with my email address. Multiple error messages. won’t allow me to login via apple or Google. More error messages. I’m completely locked out. Called customer service in the middle of the day -that is advertised as 7 days/week. No answer. So now I have a functional itouch but no way to track the data. Very disappointed.
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Never opens on the first try
This app will open up but then won’t allow me to navigate from the opened page. It freezes up so I’ll have to reopen it for it to work. This happens almost every single time. It also doesn’t ever long in my sleep time which I check daily. I’m not sure I understand how to read the continuous heart rate feature. It just doesn’t seem user friendly at all. Even trying to log my food intake is flawed. It doesn’t ask for portions so it isn’t really reliable. Not an accurate app at all
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I can’t receive text & calls notifications iTouch Air 3 model.
I have searched all the apps you have in the App store, and non of them mention the iTouch Air 3, but it says that the app will work with the models mentioned, and more coming soon.
I received my smartwatch yesterday, and all the other functions are doing well, except for calls and text notifications. Please help.
I received my smartwatch yesterday, and all the other functions are doing well, except for calls and text notifications. Please help.
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Lost a feature
I bought the itouch slim and looked at all the features it had by tapping the watch. A blood oxygen metre feature was there which I was glad for. So after setting up the account I noticed it said I could update it. When I did an update the blood oxygen feature disappeared off the watch even though it was on there when I purchased it earlier today. I’m upset that the update through this app has caused this feature to be removed and I can’t seem to get it back.
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ITouch Air SE
My wife got me this watch for Christmas and I was excited to get one with so many nice features. However, in the last month or so I have lost some of the nice features through watch updates and a new app. I have breathing problems and liked keeping track of my oxygen levels which worked on my watch when I got it, now it doesn’t work anymore and has been removed from my watch. I also enjoyed changing my watch faces on a regular basis and thought it was pretty cool how many choices were available but now I’ve lost those as well. How much more are you going to take from my watch that I used to love and brag about to my family and friends?? My 3 star rating is pushing it as to how I feel about my watch currently 😞
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Response from developer
We apologize that this came out without notice. We just got an update regarding the Blood Oxygen. It was removed from the app because a bug was found with the feature. We are delisting it until further notice. More so, we encourage you to subscribe to our newsletter to get updated on our future product and feature releases. Now as for the watch face concern, you may still use the old iTouch Wearables app to enjoy this feature. Should you need the link for the old app. Here it is: https://apps.apple.com/us/app/itouch-wearables-smartwatch/id1445113807. Thank you very much.
Some features I can’t access
I gave this watch a 4-star review because it’s been helpful so far and I’m enjoying it. However, I can’t access the hydration reminder and hygiene reminders on the app or my watch. I was instructed to find them under “additional features” but I don’t see that anywhere. How can I use these features on my watch?
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Hey iTouch!
Reaching out to you today because I’d like to say something myself, and to anyone else reading. I’m loving my watch, but I have a few questions, why is my battery life only lasting for about two days? This watch and app is great! Thanks for the new update though, it fixed all the bugs! I’m sorry everyone is saying bad stuff about this app and your watches. And to everyone who thinks Apple is better. This brand is amazing!!! It’s a budget Apple Watch but BETTER!!! And more accurate!!! So, I’m going to make this better and give this app a FIVE STAR REVIEW!! Thanks for reading, goodbye!
Edit: Yeasterday I dropped my watch by accident and it hit hard. It still works though. At least it’s great quality!!!
Edit: Yeasterday I dropped my watch by accident and it hit hard. It still works though. At least it’s great quality!!!
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