Unreliable BlueTooth Connection
When I first got my smart watch, it connected with my iPhone quite readily. Now, several months later, I cannot transfer or sync between my watch and iPhone because the 3+ PRO app on my iPhone no longer recognizes the Bluetooth. Now I can’t get text message notifications on my watch, nor weather updates at all glance. Might as well not wear the watch at all if I have to resort to looking at my phone—which is what I was doing before I got the smart watch.
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Response from developer
Dear customer, we are sorry for your inconvenience. To solve your issue, 1.Please unpair your watch from the App. 2. Go to your Bluetooth settings under your phone, and "forget" the watch Bluetooth address. 3. Re-pair your watch with your App. If you successfully re-paired your watch with your App, please DO NOT close your App, have your App "always" running in the background, and bring the App to the front to sync once a while to refresh connection. We are also here to help you step by step, please contact us at service@3plususa.com or call 1866-592-0184 M-F, 8am-3pm PST. Thank you!
