Classic example of “pwede na” mentality.
This app is an exercise in frustration. Navigation is not logical. PAL relies on its catchy product names which cause confusion as to what are until you’re familiar with them.
Worse, the app is not really ready for public consumption. It constantly asks for cookie approval virtually every screen. App display brightness seems to be independent of device screen brightness settings, but of course you can’t change the app’s brightness. Some screens are suddenly bright, then others go back to device display settings.
Logging in doesn’t seem to do anything. You still have to input flight bookings. I received a notice of flight change nearly 12 hours after receiving the email announcing the change. That led to time wasted trying to figure out what the change was, before realizing that the app’s notification was just extremely late.
I removed the app, it was so useless.jotaeh
Developer Response
Hi, jotaeh. We truly understand your frustration and we sincerely apologize for the inconvenience that this has caused. Your feedback regarding our app and product names are duly noted and will be considered to enhance the user experience. Additionally, we sincerely apologize for the flight disruption you've experienced. Our top priority is the safety and security of our passengers,If you need further help, please reach out through our help page: https://pal.my.site.com/s/. and sometimes unforeseen circumstances necessitate changes to flight schedules. We hope for your kind understanding on this. We also understand how important it is to be able to view the changes on your flights as soon as possible and we're truly sorry if there was a delay in its reflection in our app. Rest assured, your reported experience will be forwarded to our partner departments for their attention and assessment. We highly appreciate taking the time to let us know about your feedback. In the meantime, you may opt to use our website for your booking needs. If you need further help, please reach out through our help page: https://pal.my.site.com/s/. Thank you.Barely works
App barely works. I try to log in, it says taking longer than the usual. I try to check in, it says taking longer than the usual. Never had so much issues with an airline app before. It’s taking so much of my time. Time that can be spent on other things. Don’t have issues like this with other airline appsCookz124
Developer Response
Hi, Cookz124. We’re sorry for any inconvenience you're experiencing with the app. Your feedback is important to us, as it helps us enhance the app for you. Here are some troubleshooting steps you may try: restart your device or reinstall the app. If you need further assistance, please reach out through our help page: https://pal.my.site.com/s/. Thank you.Do NOT this app’s Mobile Boarding Pass!
The mobile boarding pass is not reliable specially when you have a connection. Better ger a paper version!
First time I tried using this app’s mobile boarding pass for my trip 8/1/24 trip itinerary DVO-PPS with connection in Mnl, thus Dvo to Mnl to Pps and thus two boarding passes, one for Dvo-Mnl and another boarding pass Mnl-PPS: the mobile boarding pass was only available in the app for my Dvo-Mnl leg of the itinerary, its no longer available in the app during the Mnl-Pps leg. The booking itinerary is already marked as “Past trip” and thus you can no longer access the boarding pass.AmoKawDaan
Developer Response
Hi, AmoKawDaan. Thank you for sharing your experience with the mobile boarding pass. We appreciate your feedback and understand how important it is for your journey to be seamless, especially when you have connecting flights. For future trips, we also recommend saving the screenshot of your boarding pass as a backup, just in case. We’re continually working to improve our app’s functionality, and your input helps us make it better. Should you need any assistance with your future travels, we’re here to help: https://pal.my.site.com/! Safe travels, and we look forward to serving you again soon.
Philippine Airlines
Free
Details about Philippine Airlines
- Released
- Updated
- iOS Version
- Age Rating
- Size
- Devices
- Languages
- January 26, 2021
- September 17, 2024
- 13.0+
- 4+
- 191.68MB
- Apple Watch, iPhone, iPod
- English
Features
Developer of Philippine Airlines
- Versions
- Price History
- Description
- FAQ
Version History of Philippine Airlines
1.6
July 3, 2024
• Enhance your flight with myPAL Upgrade and elevate your journey! Place your bid now for an even better experience in the skies. • Experience enhanced security with our new OTP feature. Your safety is our priority!
More1.4
April 16, 2024
Unlock the convenience of online check-in. Download the app and breeze through your travels!
1.3.1
February 1, 2024
• Embark on a seamless travel experience as you discover a more convenient way to secure your tickets. • Elevate your journeys with myPAL Travel Boosts, ensuring a personalized touch to your flights. • Request wheelchair assistance for added convenience, • Savor the luxury of Business class pre-order meals, exclusively available for PH-North America flights. • Effortlessly handle adjustments to your Philippine Airlines and PAL Express bookings, whether it's rebooking or refunding, making every aspect of your travel smooth and tailored to your preferences!
More1.2.6
January 16, 2023
Fly to new adventures this 2023! We added new international flights you can book through the mobile app. Plan your adventures and book your flights to Perth, Houston, Phoenix, and Osaka. Other recent updates: - Updated the IATA code for Legazpi (LGP) to Daraga (DRP) for the new Bicol International Airport. We hope to be a part of your journeys throughout this New Year! Book you flights now with the PAL Mobile App.
More1.2.5
November 9, 2022
New domestic and international flights have been added to the app. PAL is returning to our first destination with flights from our Cebu hub to Baguio. Explore more of Eastern Samar with flights to Borongan. Visit Wuhan with PAL direct flights from Manila. Book your flight to these destinations using the PAL Mobile app. We look forward to seeing you onboard!
More1.2.3
September 27, 2022
Our domestic premium economy service is now Comfort Class! User interface enhancements have also been made to improve your app use.
1.2.1
January 29, 2022
Performance Fixes and Minor Enhancement
1.2
December 2, 2021
Mabuhay Miles Enroll and become a Mabuhay Miles member through the app. If you are already a member, you can view your miles activities and vouchers. Smartwatch Get updates on your bookings directly in your smartwatch. Multi-city Book more than one destination conveniently with the multi-city search feature. Add to Siri Let Siri assist you with your bookings like viewing your upcoming trips. This app update also contains updates for performance improvements.
More1.1
March 31, 2021
We enabled native boarding pass in this release to make it easier for you to organize your trips. While digital boarding passes are temporarily unavailable, the app will be ready with this service when travel restrictions ease. Quick actions are also added as a convenient way to bring up shortcuts when you touch and hold the app icon on the home screen.
More1.0
January 27, 2021
Price History of Philippine Airlines
Description of Philippine Airlines
Mabuhay! Welcome to the Philippine Airlines’ mobile app. Pursue your dreams of travel with enhanced ease, speed, and convenience. Now it is easier to bridge the distance between your friends and loved ones with a few simple steps. We designed this app with you in our heart, because we know how you treasure great memories of travel. Let’s get you started!
Book Your Flight
Search from our list of Domestic and International flights. Get to select your seats. Purchase insurance, additional baggage and get to pay for everything direct from the app.
Check In Online
Skip the check-in queue – you have the app! This app let’s you check-in online and proceed straight to the bag drop.
Check your Flight Status
Stay up-to-date with a quick glance of your flight’s departure and arrival status.
Manage Your Booking
View your PAL and PALexpress bookings. Retrieve bookings purchased via the PAL website, Payment Center. or PAL Mobile App. Get to purchase Prepaid baggage, Choice Seats, Meal Upgrades, Pay Lounges. Get to select or modify regular seats. Update your personal details easily.
Show less
Philippine Airlines: FAQ
Is there an iPad version available for Philippine Airlines?
No, the Philippine Airlines app is not compatible with iPads.
Who released the Philippine Airlines app?
Philippine Airlines, Inc. built the Philippine Airlines app.
What is the minimum iOS version to run the Philippine Airlines app?
Philippine Airlines currently supports iOS 13.0 or later.
What is the overall rating of the Philippine Airlines app?
2.9: The Philippine Airlines app gets mild reviews.
What is the main genre of the Philippine Airlines app?
Travel Is The Primary Genre Of The Philippine Airlines App.
Which is the latest version of Philippine Airlines?
1.6 is the current version of Philippine Airlines.
What date was the latest Philippine Airlines update?
The date of the last Philippine Airlines update is September 17, 2024.
What was the Philippine Airlines release date?
The Philippine Airlines app was initially released on February 5, 2023.
What age rating does Philippine Airlines have?
The Philippine Airlines app is rated Philippine Airlines, Inc.: Contains no objectionable material.
Which languages does Philippine Airlines support?
Philippine Airlines currently features the following languages: English.
Is Philippine Airlines part of the Apple Arcade gaming experience?
No, Philippine Airlines is not on Apple Arcade.
Is Philippine Airlines integrated with in-app purchases?
No, Philippine Airlines does not integrate in-app purchases for users.
Is Philippine Airlines tailored for Apple Vision Pro compatibility?
Unfortunately, Philippine Airlines is not tailored for compatibility with Apple Vision Pro.
Does Philippine Airlines include ads as part of its experience?
Yes, Philippine Airlines includes ads as part of its experience.
Screenshots of Philippine Airlines
