This continues to be crucially uninformative as does their web page .
You would expect to get essential information from both the app and website , you don’t.
The information is too slow to update on the credit side m to be clear if I make an interim payment to reduce the account during the month it never shows .
I get an email telling my statement is ready to view but actually it’s only partially ready to view the whole statement is not , I appreciate that is related to the corporate side where there is one control account , so one would expect to be able to go immediately online and view the control account to give the full monthly statement, but no it’s not there until later , there is lag with mostly everything , it’s very annoying and surprising for a bank of Barclays size .
Useless ladies and gentleman, sort it out .
The information is too slow to update on the credit side m to be clear if I make an interim payment to reduce the account during the month it never shows .
I get an email telling my statement is ready to view but actually it’s only partially ready to view the whole statement is not , I appreciate that is related to the corporate side where there is one control account , so one would expect to be able to go immediately online and view the control account to give the full monthly statement, but no it’s not there until later , there is lag with mostly everything , it’s very annoying and surprising for a bank of Barclays size .
Useless ladies and gentleman, sort it out .
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Response from developer
Hi, your feedback has been passed onto the relevant department. We're sorry your experience wasn't great. We are regularly enhancing the app with new and exciting features based on customer comments. If you wish for your experience to be logged further please provide the webform situated in the link provided - https://www.barclaycard.co.uk/business/forms/bcp-query
