Don’t bother, pointless junk. Zero stars.
I can see my business Barclaycard account in the regular app but it only updates balances once in a while. Buy something or pay off your bill but it won’t update so you’ve no idea if it’s gone through unless you look online.
As for this business app, can’t even log in. Go through the usual password/username set-up and reset then there’s just some sort of error and it shuts down.
It’s been deleted already. Most likely will look for a business credit card with a mobile app that actually works instead.
Response from developer
Thank you for your comments. Sorry to hear that you have not had a great experience. Can we please suggest to give us a call on 0800 008 008 to log your feedback and discuss this further with a member of our customer services team. They can help you to log in. Thank you.
Rubbish card
Response from developer
Thank you for taking the time to provide your feedback. I am very sorry to hear that you have not had a great experience with our app. If you wish for your experience to be logged further please fill in the webform situated in the link - https://www.barclaycard.co.uk/business/forms/bcp-query
Disappointed by Bank's Lack of Customer Care
After diligently reducing my debt to under $1000, I was shocked to discover that my credit card limit, which was previously set at $11,000, had been drastically reduced to almost the same amount. This sudden reduction felt like a blow, considering the progress I had made in managing my debt responsibly.
It is disheartening to see that Barclays prioritizes their bottom line above all else, without considering the loyalty and responsible financial behavior demonstrated by long-standing customers like myself. It seems that they are more interested in maximizing their own profits rather than genuinely supporting their customers' financial well-being.
While I understand that banks must assess risk and make adjustments accordingly, this drastic reduction without any clear explanation or consideration for my payment history feels unfair and arbitrary. It is disappointing to witness a bank that claims to value its customers neglect their commitment to providing fair treatment and support.
I hope that by sharing my experience, potential customers can be more aware of the practices employed by Barclays. I encourage individuals seeking a bank that truly prioritizes their customers' financial health and well-being to explore other alternatives that align more closely with these values.
Terrible
Response from developer
Hi, thanks for taking the time to provide this feedback. We are regularly enhancing the app, so look out for new and exciting features. If you wish to set up direct debits, the online services will allow you to do this. Please log in via www.barclaycard.co.uk/business
Puzzled at anyone giving this app more than 1*
Response from developer
Hi, thank you for your feedback, we are regularly enhancing the app, so look out for new and exciting features. If you wish to view your current balance or make payments, the online services provides real time information. Please log in via www.barclaycard.co.uk/business
Two business accounts
Response from developer
Thank you for taking the time to provide your feedback. I am sorry to hear that you have not had a great experience with accessing both of your accounts. Please can you contact us on 0800 008 008 and we’ll look into this issue further for you. Thanks
Unable to log in
Disaster
Let me say in my experience Barclays , Barclaycard or whatever branch of the above names is a complete disaster, all I wanted to do was add my new card to my existing app
My dealings with Barclays in any form over the past 2 years has been nothing but a waste of time going through automated phone calls leading to nothing or talking to people who don't no how to resolve anything Barclays must be in serious trouble if not why aren't they with there useless systems and customer service
Response from developer
Hi, thanks for taking the time to provide this feedback. I am sorry to hear that you have not had a great experience. Please can you call our Customer Services department on 0800 008 008 where we will be able to log this feedback for you with our complaints department. Thank you.
No balance shown
I leave the app on my phone in the hope that the developers suddenly get the inspiration to put it right so that it shows a true balance of what is left to spend instead of having to keep going on either my desktop computer or my laptop. Come on please sort this useless app out!!!!
Response from developer
I am sorry to hear that you have not had a great experience, if you’re having trouble using the app our customer service team will be able to help. Please contact us on 0800 008 008 and we’ll help you resolve the issue.
Payment options
The app needs more features just like Zable credit card app. One must be able to pay immediately, make minimum payment option, see your current balance and credit. The experience is not perfect and user friendly at all.
Response from developer
Hi, your feedback has been passed onto the relevant department. We are regularly enhancing the app, so look out for new and exciting features.
