Jeroid User Reviews

Jeroid
Jeroid
JeroidNG Ltd

Top reviews

Lost fund

My first btc transaction on this app was swallowed because how on earth would $19 gone because it was a low amount of money which wasn’t be on other apps. This app was introduced to me and I was told that once verification is done you can take as long as $10 and that was all my mindset or can I ever think that would happened? I was pained actually because twas a whole lot of money esp right now that I’m broke😢I deleted the app and forgot about it but can’t forget about my lost fund anyways
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Response from developer

Hello Boss! Please note that whenever you make a complaint, our customer support team will respond immediately. However, you will be given a resolution time for your complaint to be resolved. We kindly ask for your patience during this process. For further inquiries or questions, kindly reach out via the in-app chat. our support team is always available to respond to you. Thank you for choosing Jeroid.

D

This app needs to be Taken down immediately and I will continue reporting it until something is done
They’re just bunch of rippers, you will never get paid from them
They will tell you lies that the card has been redeemed
AppStore needs to take this app down

Response from developer

Hello Boss! We appreciate your feedback. Please note that you will be funded for any valid and active card traded with us. However, we cannot fund you for a card that has already been loaded on a different platform before being uploaded on our app, or for a bad card. For further inquiries, questions, or complaints, kindly reach out via the in-app chat. Our support team is always available to assist you. Thank you for choosing Jeroid.

Scam

You receive a card bought not quiet ago and call it used card, card client went to buy snap and send to me, you people call it used card by who, you guys are scam and God will punish y’all, Sanyo will kills you guys suddenly, agbako ma he tiyin, $100 steam wallet you lied when I instructed the client my self and nobody else have it, you guys have enough now right, I go report all my friends on friends will report this app.
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Response from developer

Hello Boss! We appreciate your feedback. Please note that you will be funded for any valid and active card traded with us. However, we cannot fund you for a card that has already been loaded on a different platform before being uploaded on our app, or for a bad card. For further inquiries, questions, or complaints, kindly reach out via the in-app chat. Our support team is always available to assist you. Thank you for choosing Jeroid.

Worst app ever

If you love your money never ever go close this guys. The most horrible experience of my life. They don’t know or have a good customer service. Your money isn’t swift like they claim. I have had to wait hours before I can withdraw. It’s the worst experience I have ever had with any transaction from this people. My advice stay clear.
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Response from developer

Hello Boss, The 30 mins error response occurs whenever the app is swapped with request. Kindly reach out via the in-app chat or send us a mail at helpdesk@jeroid.ng whenever you encounter this error. Apologies for any inconveniences. Thank you for choosing Jeriod.

Hi

Have been going through a lot of issues with your application I don’t understand why I will deposit $100 and $80 will be what i will see on my wallet ,and even after that you keep collect #100 charges to withdraw your money to your bank account i deposited $60 you still took out about $14 out of it which app cut such charges and just recently now i deposited $10 and got $6 in my wallet and the worst part was it was blocked i can’t see the bitcoin on my wallet but I have a message that it was deposited all this am complaining about all of it happened today and it’s very annoying cause I even try talking to your customer service but that was an F9 no response at all well I need my coin in my wallet asap thanks.
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Bitcoin balance

Why is this app still on App Store these are clear scammers and you still leave them to showcase their thing on this App Store. I have sent out bitcoin from my balance to another wallet to pay for some outfit and up on till now the person have not received it and we tried tracking the wallet and the money is not even on its way
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Response from developer

Hello Boss! We appreciate your feedback. I am sure you received your coin, as it was reversed into your wallet. Please note that we usually ask our clients to exercise patience whenever they make a complaint, as their issue is being attended to and will surely be resolved. For further inquiries or questions, kindly reach out via the in-app chat. Our support team is always available to assist you. Thank you for choosing Jeroid.

Unable to withdraw or make any transactions on my account

Please help me out on my account have been unable to make any transactions on my app and I’ve reached out to the support via their email and they haven’t been able to resolve the issue for the past 4days now please help me out

Response from developer

Hello Boss! We appreciate your feedback. Please note that whenever you make a complaint, our customer support team will respond immediately. However, you will be given a resolution time for your complaint to be resolved. We kindly ask for your patience during this process.​ ​ For further inquiries or questions, kindly reach out via the in-app chat. our support team is always available to respond to you. Thank you for choosing Jeroid.

Btc withdrawal/sell

I can’t sell or withdraw my crypto and also on the other hand I can’t make back transaction or even by airtime please help me out in this

Response from developer

Hello Boss! We appreciate your feedback. Please note that whenever you make a complaint, our customer support team will respond immediately. However, you will be given a resolution time for your complaint to be resolved. We kindly ask for your patience during this process.​​ For further inquiries, questions or complaint, kindly reach out via the in-app chat. our support team is always available to respond to you. Thank you for choosing Jeroid.

Jeriod is a scam

Okay i sent bitcoin worth $300 to my jeriod account and sold it i couldn’t withdraw and kept asking me to wait for 30mins i need the money very fast so i have to buy usdt and transfer it out for over 5hours it doesn’t go through and immediately i got the notification that my usdt has been reversed i received another notification that I've sold it to naira and i withdraw without doing anything i checked the bank withdrawn to it’s not mine and they said maybe i tap on a link im not a fool because i don’t know how someone else can make a transfer out of my account without my pin or get in without me giving anyone otp
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Response from developer

You encounter the "30 mins error" when there are a lot of withdrawal requests being processed on the app. We usually ask our clients to exercise patience as withdrawals will be made available to them. Please note that Jeroidng never request any sensitive information (your password, PIN, etc.) via link, form(s), phone calls, or chat. Our official social media handles remain "jeroidng." We always inform our clients to ignore and report any suspicious chats or social media handles that request such information and also to turn on their two-factor authentication for security purposes. Sorry to hear that you were scammed by those account impersonating us. For further inquiries or questions, kindly reach out via the in-app chat. Our support team is always available to respond to you. Thank you for choosing Jeroid.

Complain😭

Hello sir, please I have been using Jerod for the past a year now without have any issues but yesterday I made a 3 transaction on my loadng account and the first one done successfully but the remaining two haven't credit me till now it's more than 5 to 6 hours now please try to help fix this for me because I have been try to get in touch with you guys since yesterday... I'm using the Jerod app to trade and I have to pay my customers for the bitcoin please help me out don't put me in to debit
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Response from developer

Hello Boss, I confirmed that the funds dropped into your wallet.Kindly note that your funds needs to have 3-7 confirmations before it will be reflected into your wallet. For further inquiries or questions, kindly reach out via the in-app chat. our support team is always available to respond to you. Thank you for choosing Jeroid.

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