American 1 Online Banking User Reviews

American 1 Online Banking

American 1 Federal Credit Union

Finance

Reviews Summary

Positive highlights

💪

This app hasHelpful and efficient app

🤝

This app hasExceptional service and courteous staff

🌟

This app hasClean and easy to use app

🔍

This app hasImproved over the old app

🕰️

This app hasAbility to view pending transactions

Negative highlights

🔒

This app hasUnable to log in frequently

🔍

This app hasComplicated for some users

📱

This app hasUnable to change phone number in the app

💳

This app hasInability to transfer funds between banks

📸

This app hasName displayed in screenshots

💰

This app hasSlow response time for activities during banking hours

📤

This app hasInability to submit mobile deposits

Top reviews

Leave a Review American 1 Online Banking

i cant log in on my new phone
i cant log in on my new phone. i have updated my username, password, and contact information so j know everything im typing in is correct and it still says that what i type in doesnt match their records. fed up and switching banks.
i hate this bank.
6 months ago
Service & Staff
We appreciate all the hard work from the the staff!! Thank you!!
markpattym
a year ago
Developer Response
Thank you for your positive review! We look forward to serving you again soon!
Rating American 1 Program for Use
The program is much improved over the old program, but still has room for improvement. The time frame for activities to take affect is too slow when the banking hours is In closed status. Please work on this. Activities should still be able to be affective digitally. Accounts that aren’t active should reject activity from anyone and avoid overdraw fees to the customer. This is a terrible inconvenience. Thank you.
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Lisa13346
a year ago
Developer Response
Thank you for the app suggestions! We appreciate your feedback and look forward to improving our system!
American 1 app
American 1 app is very helpful and efficient.
Dyno Dann
a year ago
Developer Response
Thank you for the great review and the kind words!
App issue
I am unable to transfer money from account to account. When I click on ‘select and account’ it will not drop down my accounts so that I can select them. I’ve always been able to before. This is a new issue that I’m having.
tmbswitz
2 years ago
Developer Response
We apologize for the issue that you are having on our mobile app. We have shared your feedback with the developers and will work hard to have your issue resolved.
Fix this PROBLEM please
I am Unable to MOBILE DEPOSIT
CHECKED ALL BUTTONS ON APP and on Phone!!!

SCREEN GOES BLACK AND QUITS
So Tired of Nonsense
2 years ago
Developer Response
We apologize for the issue that you are having on our mobile app. We will work with our development team to resolve your issue. We appreciate your feedback.
Fall auto sale
I want to thank American 1 Credit and Seymour Ford for fast and expert agents. I bought a 2018 Ford 4x4 F-150 today. Thanks for making my day!!!!!
daddy0000h
2 years ago
Developer Response
Thank you so much for your kind words and feedback! We look forward to serving you again soon!
Love it
Thank you
jabarie G
3 years ago
Developer Response
Thank you for your review! We appreciate your feedback!
Transfers Bank to Bank
A1CU needs to develop the online ability for its customers to move funds between banks.
Knick50
3 years ago
Developer Response
Thank you for your review! We appreciate your feedback!
The Best Credit Union!
I have been with American 1 Credit Union for over 25 years! Their Banking is simple and Easy! I recently had to upgrade my Tracfone flip phone and now I use the Mobile App when I am on the “go”. I ❤️❤️❤️ American 1 Credit Union!!!
caspersgirl2006
3 years ago
Developer Response
Thank you for the awesome review! We appreciate your kind words, and we're so happy you've had positive experiences with us. Have a great day!