American 1 Online Banking User Reviews

American 1 Online Banking

American 1 Federal Credit Union

Finance

Reviews Summary

Positive highlights

💪

This app hasHelpful and efficient app

🤝

This app hasExceptional service and courteous staff

🌟

This app hasClean and easy to use app

🔍

This app hasImproved over the old app

🕰️

This app hasAbility to view pending transactions

Negative highlights

🔒

This app hasUnable to log in frequently

🔍

This app hasComplicated for some users

📱

This app hasUnable to change phone number in the app

💳

This app hasInability to transfer funds between banks

📸

This app hasName displayed in screenshots

💰

This app hasSlow response time for activities during banking hours

📤

This app hasInability to submit mobile deposits

Top reviews

Leave a Review American 1 Online Banking

Good app
I like the app. A little complicated for me but once you know what you’re looking at go to app.
Hhhffbnmkkgfb
3 years ago
Developer Response
Thank you for your review! We appreciate your feedback!
Prefect
I think it made just for me
274kinggish
3 years ago
Developer Response
Thank you for your review! We appreciate your feedback!
Exceptional service for many years!
My husband and I have moved to Florida’s sunny coast! We have been members for many years. When coming to actual bank or contacting via phone your amazing American 1 Associates are always very helpful and courteous. Brovo American 1 for having an amazing staff, keep doing whatever it takes to make sure they always matter! You travel the extra mile for them and they’ll be ahead of you in your journey to make sure American 1 stays #1 in our book!
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Mika203
3 years ago
Developer Response
Thank you for the awesome review! We appreciate your kind words, and we're so happy you've had positive experiences with us. Have a great day!
I can’t change my phone number saved to my account
Love the app but I had my phone number changed recently and sometimes the app won’t let me log in because it’s a unrecognized phone
Rocketman_18
3 years ago
Developer Response
Thank you for providing us feedback. This gives us an opportunity to improve our service and help better serve everyone!
Terrible
Unable to log in 80% of the time. Verification never sends.
q2020202
4 years ago
Developer Response
Sorry for the trouble you are experiencing with our app. For further assistance, please email us at info@a1cu.org.
Please fix!
It will not my user name saved! I do not like this new app! You need to go back to the old one!
jdmoore8
4 years ago
Developer Response
Sorry for the trouble you are experiencing with our app. For further assistance, please email us at info@a1cu.org.
Can’t make a deposit
The old app was better. I still can’t submit a Mobil deposit no matter what I do. Shouldn’t change things that were never broke or bad to begin with.
Machjg
4 years ago
Developer Response
Sorry for the trouble you are experiencing with our app. For further assistance, please email us at info@a1cu.org.
App
Need to put on there due dates and how mush is owed
new american one app
4 years ago
Developer Response
We're always working hard to improve the app. Thanks for your download and feedback.
Online Banking
I have to wait till transactions actually post as opposed to the last online app it would say pending.... So you had a better idea of correct balances....
Newman T
4 years ago
Developer Response
We're always looking to improve your experience. Any specific incident we can look into for you? Let us know by reaching out to info@a1cu.org.
Nice improvement!
I like this new and updated app. Very easy to navigate and seems to work pretty smooth so far. The only thing I can think of to improve it a little, would be the ability to edit your name at the top left after signing in. Even just making it my username would be fine. I like to take screenshots to keep track of my accounts and would prefer not to have my name showing (although you can move the page up some then take a screen shot). Other than that, great app!
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F! BGR
4 years ago
Developer Response
Thanks for your download. We are always looking to improve the experience for our users, and really appreciate the feedback. If there is anything specific we can look into, please contact us at info@a1cu.org.