SO DISSAPOINTED
Absolutely fell in love with this beautiful tree in the store. Unfortunately after many attempts to get the remote working I will return it. Have downloaded the app to both I-Pad and my phone more than once. Contacted customer service. They sent detailed instructions, but really no different than what I was already doing, but still no luck. 🙁🙁🙁
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This review is kinda useful!
If you guys are running around your house trying to find battery’s try checking your outlet plug this on the wire we’re some battery’s for the remote or that’s just me but anyways j hope that’s useful!
Disappointed don’t waste your money
Beautiful tree, but the remote and this app doesn’t work. The tree lights will turn off for about four minutes and then back up again on their own. Couldn’t switch “store mode” to” home mode” now I have to disassemble everything and take it back to the store. What a waste of time! And it was not a cheap tree .
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Lights don’t work
I loved this tree. Bought it. Put it up and got the biggest disappointment when the lights failed to stay on or even work. For such a large purchase you would hope it would all work for at least a year but, nope, failed to work right out of the box. Now we have to box it all up and schlep it back to the store and get a refund. 😩
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Not the best not the worst
Works fine but I really wish I could connect the tree to my Google home
Doesn’t Totally Replace Remote
You still have to use remote that came with the tree to take it out of the default “store” mode, where it cycles through all the settings after 3 minutes of inactivity, to “home” mode, where it stays on the settings you choose.
After using the remote to set the tree in “home” mode, the app works as expected.
After using the remote to set the tree in “home” mode, the app works as expected.
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Works Great
Nice Easy way to light my tree without a physical remote control. Would be great to have some Alexa or Google Integration!
Keeps going back to demo mode
I followed directions for how to take the tree out of demo/store mode from instruction manual that came with the tree because this app has absolutely NO instructions on how to use it! It will stay out of demo/store mode for a few minutes and then go right back to cycling through the different light settings. Needs lots of work or some instructions on how to use!!!
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