Leave a Review hum kids by Colgate
I have had it
I have absolutely had it with this glitchy app. I contacted Colgate back in February about it erasing my son’s brushing streak right before he reached a milestone for a medal. The rep that responded asked if I had a screenshot of the streak. Heck no I don’t. Who screenshots their streak on a daily basis. I responded to their email, and I got an email back saying I had contacted an unmonitored mailbox. Never heard back from them. My son was devastated. He restarted. He was about to reach the 50 brushing streak. He was on day 48 today. He brushed once. When he went to brush the second time for the day, it just suddenly said his streak is 0. I am so over this. This is supposed to motivate kids because it just disappoints them when this crappy app doesn’t function. I’m so over it.Show lesssquigglybee
Developer Response
We’re sorry to hear about this. Please call us at 1-833-862-9251 and share your experience so can help you with this.Love the app - but needs more content now!
We love this app - it’s ingenious. It completely changed the way our mornings and bedtimes go - what we used to dread is now so much more seamless. And we’ve loved watching our kids become great brushers along the way. The problem is that our kids conquered every level months ago and purchased every possible perk with their earned points. And still no new content from Colgate. Please add more content! New lands, new rewards to keep them motivated. They are starting to lose interest, yet there’s so much opportunity to keep this app going for years and years. Please add on!Show lessVis42
Developer Response
We're so glad to hear your kids enjoy the product and the app! We want you to know we are listening and will share your thoughts with the team!App doesn’t work more often than not
Great concept but implementation is severely flawed. App doesn’t recognize the toothbrush after the first change in position 90% of the time, even after repeated restarting. It frustrates my child and makes him not want to do it at all, or leaves him in tears when he gets only 1 star. Tried using the iPad instead, thinking the bigger screen would be better, but the app constantly glitches and the previous screen plays over the next making it impossible to even use. I was really excited for this after reading reviews on the toothbrush, but will not be purchasing again when it’s time for a new toothbrush.Show lessKscotttt
Developer Response
Oh no! We're so sorry to hear all of this! Please give us a call at 1-833-862-9251 as we would love to help get your child to have the best time humming along.