Issue with loggin in
It keep telling me try again later more than two weeks now
But I can change password
Pls what can I do
Failed
Response from developer
Dear User, We are sorry for the inconvenience caused. If the issue is unresolved, please reach out to us at yescenter@polarisbanklimited.com for further assistance. We would appreciate your 5***** rating afterwards.
Ageism
This app is very slow when I keep trying to send money keeps taking me back
Response from developer
Dear Rsouthy, We sincerely apologize for the experience. Please note that the issue has been resolved and work is ongoing to further optimize the app. We would appreciate your continued patronage and feedback. We would appreciate your updated rating after you confirm these changes.
Y’all should fix up with your app
App
It’s not as functional as it was before at all!
Response from developer
Dear Enieaf, We sincerely apologize for the experience. Please note that the issue has been resolved and work is ongoing to further optimize the app. We would appreciate your continued patronage and feedback. We would appreciate your updated rating after you confirm these changes.
Incomplete signing up
Optimum rubbish
How will i set it up for over 6 hours and nothing is reflecting, i cant even see my account balance, your ussd is the worst thing that has ever happened to the banking sector
Very annoying app
Very annoying and very unnecessary 😏
Response from developer
Dear Kimichy225, Thank you for your feedback. To resolve this issue, kindly ensure your internet connection is strong and stable, refresh the account number icon and reset your transaction PIN. The re-occuring PIN reset prompt could be as a result incorrect PIN entered at the point of validating transaction. For further escalation, Kindly contact our Yes Center 08069880000, 0700 7652747 or send an email to yescenter@polarisbanklimited.com. You can also use our USSD direct string for your transaction *833*0#. We would appreciate your 5 ***** rating afterwards
Transfer problem
Response from developer
Dear Faith, Thank you for your feedbback, to rectify this issue kindly contact our yes center 08069880000, 0700 7652747 or send an email to yescenter@polarisbanklimited.com witth your Account number. We would appreciate your 5 ***** rating afterwards.
