No notifications when doors are unlocked
So I'm writing this review because I can't find a resolution for this issue. Today I went to an appointment and I was in there for about 1.5 hours I came back out and my tailgate was open with no notification to my phone. Luckily I live in a good city and was in a safe area with low crime. Am I missing something because I have notifications turned on, but my daughter Mercedes lets her know 3 minutes after she gets out of the car and it's still unlocked after that time?
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Great App, but one important notification missing
As per Porsche website “If you charge your Porsche Taycan with direct current (DC), you must monitor the charging progress yourself via the display in the central display and/or via the My Porsche app on your mobile phone and end the charging process yourself before or when a charge of 80% is reached. A charging function via the central display is not available”.
It would be great if My Porsche App could send notification when battery reaches X percentage. This is especially useful when charging with DC, else users need to be refreshing app continiously and monitor battery percentage manually to make sure it does not go above 80% which does not make sense
It would be great if My Porsche App could send notification when battery reaches X percentage. This is especially useful when charging with DC, else users need to be refreshing app continiously and monitor battery percentage manually to make sure it does not go above 80% which does not make sense
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Great but GPS….
It is a great app but GPS location doesn’t always work. I had the expectation it was going to be similar to an Apple AirPod that will provide real time location, for example when you ship it or something similar but not.
Also, I trusted the app to close and open the car once and it failed for 45min to open the car remotely and it was a terrible experience.
Also, I trusted the app to close and open the car once and it failed for 45min to open the car remotely and it was a terrible experience.
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Nor intuitive
Very frustrating to use. Not intuitive. Not crystal clear. Not consumer friendly as we would expect from Porsche. Simple things like setting up charging to 85% is more complicated than needed. Stopping charging from the app does not work. And other frustrations and non intuitive things
Update: Porsche fixed remote park assist on Taycan
Updated review as of v11.0.6: the latest version has fixed the remote park assist feature. The app is improving and I’m glad Porsche was able to fix this issue. The main reason for 4 stars instead of 5 is that the remote lock/unlock and remote heat/cool commands take 30-60 seconds to reach the vehicle. That feels like an eternity. Hopefully Porsche can figure out how to improve that response time. Porsche, you’re moving in the right direction.
Original review: The app responds faster overall but v10 completely broke remote park assist on the Taycan. Come on Porsche, that is a major feature that has been broken for too long. Please fix it and do better with QA in the future.
Original review: The app responds faster overall but v10 completely broke remote park assist on the Taycan. Come on Porsche, that is a major feature that has been broken for too long. Please fix it and do better with QA in the future.
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Response from developer
Dear hirschaj, Thank you for your feedback. We sincerely apologize for the issues you experienced. Could you kindly provide us with more information (e.g. Porsche ID, app version, error message) to customersupport@porsche.com? We would be happy to support you. Best regards, Your Customer Experience Contact Center
Not user friendly - send destination doesn’t work
Porsche should stick to building cars and leave the software design and programming to the Japanese. From the day I bought my 2023 Macan S the app has not worked satisfactorily. I was hoping the App would be set up by the dealership and would just work. No such luck! I was told upon picking up my new car that it may take 24 hrs for my account to register so that features like send destination would work. After 3 trips to the dealership and almost a year later they still can’t make it work. Not sure why Acura with their Acura link can make all the features of their app work but Porsche can’t seem to get it together.
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Useless app
Not only it takes forever for someone at Porsche to “verify” your documents but there’s really nothing you can do with this app. Other car apps have tons of features, even GPS to locate your car, this one is a joke. You would think that Porsche would put in a bit of technology to the app, but that’s not the case.
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A rare miss from Porsche
This is one of the rare misses from Porsche. I’m not sure if it’s the app, or the vehicle, but the data is never timely or accurate. It will sometimes show data accurate as of at most 5 minutes after I park, but never update after that. So, I cannot see if the battery is charging, or be able to lock/unlock the door, warm/cool the interior, or see any other stat such as fuel level. Porsche needs to accept that they have been outmatched by almost every other vehicle app. (They vehicles are still top of class however, absolutely zero mechanical complaints).
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Worse part of owning a porsche
Love everything about my car except the PCM connect and app, what an actual disaster. Porsche seriously needs to either go all in and invest in an actual usable interface and app or just throw the entire thing away because this is ridiculous for this caliber of vehicle I expect at the very least for the system to be usable jesus christ guys get it the frick together its literally embarrassing
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Functionality hosed with last update
As of the most recent update, users who had the app installed on their phone prior are unable to connect to their vehicle for remote parking. No amount of reinstalling or restarts will help.
The only solution is to totally wipe your phone, not restore from a backup, start from scratch, then install the app. That’s not acceptable and it needs to be fixed as this update has rendered a $2000 option useless.
The only solution is to totally wipe your phone, not restore from a backup, start from scratch, then install the app. That’s not acceptable and it needs to be fixed as this update has rendered a $2000 option useless.
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