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Used to work
Had four plugs set up. They all worked beautifully. But now suddenly, none of them will ever connect to the app anymore. Now they are worthless, app won’t find them automatically nor when I do it manually. Seems support gift what I got was just dropped? Or they have a massive problem that has now lasted a month.Show lessStephenbanes
Switches 2.4Ghz work great, app needs work
Each switch was easy to program and worked in 1 time. Renaming a device is difficult, you expect is under management it is not. Grouping multiple switches i can’t figure out. For me there is no need to tell where i live and all the unneeded questions so all that stuff stays off.DutchBobbbbb
Device Control Bugs
This app appears to be a version of the TUYA app which also appears as the Smart Life App. All three apps control a wide range of smart devices and there in lies the problem. I have just added a bathroom towel warmer to my list of devices only to find it has a program bug which prevents you from controlling the towel rail temperature hotter than 104F. The towel rail has a maximum temperature of 140F. It looks like a simple programming bug where the 4 and 0 are transposed. It is the same in the TUYA and Smart Life apps. I guess I will have wait for a fix to materialise so only 1 star for control of my towel warmer. My other devices work fine so in that respect I would score the app as 4 stars because the user experience is one of difficulty setting up timed schedules especially if you want to use the Sunset and Sunrise functions.
Update - 3 months after reporting the bug, the fault has not been acknowledged nor fixed making the app useless for controlling a towel warmer.Show lessBazza.......