Not good savings
Downloaded the app and the savings are substantially less than any other provider I’ve seen. Rollo is substantially better, Ecwid is substantially better, and pirate ship is slightly better.
And I’m talking dollars per package here not small amounts.
And I’m talking dollars per package here not small amounts.
Strange UI and Poor Business Model
Lots of love went into creating this app, but it has a strange UI and a poor business model. First, the fonts are odd and not very legible. Second, and most importantly, I don't see the benefits of using this app versus PirateShip or Shippo. Both platforms offer similar features like analytics, deep discounts (even better and bigger than yours), and direct printing from the phone—for free. Plus, they include unlimited batch postage processing and customizable follow-up emails to senders. Your model hides everything behind a very pricey subscription paywall, and the 'free account' shipping rates are too limited. You're essentially charging an 'app tax’ for those who just want an app. For your business to be profitable at scale, I think you'll need to rethink this approach and provide comparable value to users. Right now, you’re only capturing the ignorant by chance, and losing them the same way.
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Response from developer
Thank you for the candid review. Your concerns are heard and we'll look to improve the application. Accessibility, pricing, and user experience are a priority. I'd definitely be interested in hearing more about what you'd like to see in the app and how it can provide more value. You can send an email to support@idshipthat.app for a direct line to me. Thank you for your patience and support
Great Rates and Easy Low Cost Subscription!
Besides Pirate Ship having low costs for small businesses I recommend this app as well! This app is easy to use! Low rates with the member ship of only 12.99 a month and you get so many back room features from rates as low as 2.99 to 5lb packages only being at most $8.97. As a small business that sells a variety of different products they have never failed me! Need a refund on a unused label? I’ve gotten a full refund everytime with fast communication! Rating 5/5 isn’t enough! I recommend this app to anyone in search of a low cost and reliable shippjng label and tracking app!
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Response from developer
Thanks for the great review! Glad we can be a part of your small business!