Mosino One User Reviews

Mosino One

8974209 canada inc.

Utilities

Productivity

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Useless app

There isn’t one feature that operates as marketed. Waste of space on my device.

Annasb

a year ago

Response from developer

Hi, We appreciate your feedback and sorry to hear your experience hasn't been great with the app. It would be greatly appreciated if you could share more information so we can figure out the issue and how we can resolve it that is within our control. Kindly contact us at support@mosinoone.com? Thank you in advance.

Everything feels half baked

Finicky intercom system. When I look for my next apartment, I will have to confirm they don’t use this system. This company doesn’t develop their own hardware, and software is done by offshore contractors, there is no in-house dev team. One thing I need from an intercom system is to be able to reliably buzz people in, and this app/system is far from reliable.

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bag0fpotatoes

a year ago

Response from developer

Hi, We appreciate your feedback and sorry to hear your experience hasn't been great with the app. It would be greatly appreciated if you could share more information so we can figure out the issues. Kindly contact us at support@mosinoone.com? Thank you in advance.

Please add Apple wallet functionality

The app works for the most part but it needs internet connection to open and load your key, meaning if you’re in a basement or elevator you can’t unlock the door.
Developer, please add the option to add your key to Apple wallet so it can be used without internet and it’s quicker to access than loading the app and tapping multiple buttons.

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Frysplinter

a year ago

Response from developer

Hi, We appreciate your feedback. The requirement for intercom connection for the keys and apple wallet feature is dependent on the technology deployed in each property. Nevertheless, we will be speaking with the property management of your building and discuss how to enable other features that are possible. Kindly contact us at support@mosinoone.com with more information such as the property name? Thank you in advance.

Does it work?

There are only 2 things that work, access to the building through the Tennant card and the access code to share with deliveries or friends to access the building. But the key to access your unit, or the messages do not. It says that I have one message yet there is no button or anything to look at it.

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Wando Laguna

a year ago

Response from developer

Hi, We appreciate your feedback and sorry to hear your experience hasn't been great with the app. It would be greatly appreciated if you could share more information so we can figure out the issues. Kindly contact us at support@mosinoone.com? Thank you in advance.