Homeowner
Choice is the worst home warranty I have ever seen it. They always have an excuse of not providing coverage by saying it is a maintenance issue especially if they see expense is going more than a hundred dollar. I would say more than $85 dollars service pay. Their claim system after denial is waste of your time. I paid $880 dollars for annual contract but I stopped calling them now because I will loose my $85 dollars for initial service request pay. I know I still have to call someone to pay them by myself.
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Worst warranty company .. beware
I have personally talked to their repair people.. they are forced to tell choice what is wrong with the appliance isn’t covered .. if they recommend to replace .. choice won’t give them work.. they don’t care .. all they care about is getting that 75 dollars for a service call for doing nothing .. one person.. said they pay their monthly rent with just the service call money.. they never replace anything because choice won’t pay them anything for actually doing anything.. they only stay with them for the 75 dollar service calls .. anther service person said .. if they are allowed to change out a water heater .. choice provides them with a cheep horrible water heater they wouldn’t never recommend.. and choice allows them to make up repairs to the customer for $567.. to help pay for the labor to install it since they pay so horrible .. when they do a service call.. they will only change out a thermocouple on a water heater if that doesn’t work .. they won’t do anything else unless it’s a change out .. and choice provides the water heater .. they won’t buy anything expensive because choice won’t pay them for it.. we were charged 500 to fix corrosion on a gas pipe on a water heater .. we took pictures before and after .. they never touched a gas pipe .. that explains the bogus charges choice allows them to charge .. save your money .. replace your own stuff .. not worth it at all.. joke of a company..
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Account tab not working
I click on it and nothing happens.
I click on profile. Only name and login info
No history of services. Tab doesn’t work.
I click on profile. Only name and login info
No history of services. Tab doesn’t work.
Terrible company & app
From the app to to their website to their product it all revolves around the selling of the warranty. Nothing else. Support terrible, the contractors that do the work are terrible. I have broken ice maker right now. They hired A&E Services to fix it. A&E ordered part and it was delivered to the house but no one can get A&E to answer the phone or call to schedule the appointment. 3 weeks and counting.
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Scam
Worse customer service . They will find any way possible not to pay the claims
Horrible!
Do not sign up with this company! They will send you one of the worse rated contractors that’s probably on Angie’s list. I’m actually afraid they will make things worse when they send someone so I don’t even use them for major issues. In addition, it’s not gureenteed they will find someone to fix your issue. I was told this by the case manager when trying to get my leaking water heater fixed. It’s suppose to take 24-48 hrs, but he said it can take months is what he told me. I was told this after my 48hrs expired. So if you’re in a jam, I think this warranty is useless. In addition when you are scheduled, the people assign usually don’t show up or cancel. This is an extremely unreliable warranty provider. I’m so surprise this company is still in operation. Truly a scam to take your money and not provide any service. Run!
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Home warranty rip-off
I’ve dealt with this company for 3 years now and there won’t be a fourth! They entice you to renew the policy by offering additional coverage for free…but you must track down the fine print. The so called “free” coverage doesn’t cover much. I recently filed a claim for a roof leak that should have been covered…but there’s a catch. They only cover shake and shingle roofs. My house and 90% of the homes in my area are tile, which of course, they don’t cover. You must remember, you’re dealing with attorneys who write these contracts for the benefit of the company, not you. Always read the fine print.
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App does not work
Account center will not open. When it does, sign in page does not send. Useless
Do not use this app or company
Nothing works on this app unless you push the find out more. They clearly only want sales to work. I can get into my account and have no idea. I can’t look at my account I can’t submit a claim. Apple take this off. It does not work
Its a scam
This company is basically a scam. They will send some contractor for diagnosis, take your service call fee and then disappear. Then will force you to find own technician only to tell that nothing is covered. Stay away from them. The hassle and headache is not worth it. Never pay them in cash, pay by card so you can cancel the payment when they don't provide services.
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