Great food, awful customer service
I’ve tried Sakara off and on for years and the food is great and healthy (although a bit pricey). The issue is their utter lack of customer service/addressing customer pain points. The delivery window is 12am - 6am, with no tracking of the delivery, which works if the delivery arrives at midnight but is miserable
if you’re sitting around at 2am waiting for your food (since just leaving the box outside your building more often than not leads to the box being stolen). Every other meal delivery company (cookunity, thistle, nutre etc.) can figure this out and it’s crazy that Sakara, which is the priciest by far, has gotten this feedback for years and can’t make a change for their customers. Ultimately, I had to cancel.
PS - it’s extra crazy given that sleep is just as important as nutrition and waiting up for my Sakara deliveries totally messed with my sleep schedule!
if you’re sitting around at 2am waiting for your food (since just leaving the box outside your building more often than not leads to the box being stolen). Every other meal delivery company (cookunity, thistle, nutre etc.) can figure this out and it’s crazy that Sakara, which is the priciest by far, has gotten this feedback for years and can’t make a change for their customers. Ultimately, I had to cancel.
PS - it’s extra crazy given that sleep is just as important as nutrition and waiting up for my Sakara deliveries totally messed with my sleep schedule!
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Frustrating!!
This app crashes and is not user friendly. I’ve been trying for days to purchase a one time lunch 20 day program and the total is double what it should be. In fact I tried just adding a two day program and every time the cost is $1276. I’ve contacted Sakara several times with no resolution. My friends have the same issue and have been contacting them. I guess they don’t want our money. They have to be getting complaints about this 🤷🏻♀️
The app also crashes when I click on certain links.
The app also crashes when I click on certain links.
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Confused about the good app reviews
Sakara might be great as a company and a meal service, but this app is horrendous. It barely loads anything and is super slow and glitchy. And half the features are not even on here. Not really worth getting the app IMO unless they make some serious upgrades - I end up having to just do everything on the desktop website, so I deleted the app off my phone.
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The app makes me love Sakara even more!
The app makes it so easy to navigate and choose my meals each week. I’ve been eating Sakara meals for the last 60 days and feel AMAZING. My diet is mainly paleo because I’m celiac so this helps me get in all of my daily greens on top of my protein needs. Also obsessed with the green smoothies!
The best app!
Sakara app is so easy to check the menu and make any changes and adjustments on my subscriptions! It really just takes 1 click !
IOS Sakara app is just awful!!
I am speechless. I just downloaded a more recent version of the Sakara App and it is even worse than before. It opens to a Welcome page with your name and Rewards points. But there is no way to get to your Rewards or even use them on a Meal plan, or anything else.
And I finally figured out that the Shopping Bag icon is not your shopping bag. It takes you to where you can shop Sakara. But the prices are completely wrong. A 5 day Lunch Only meal subscription costs $145 on the website and $265 in the App! I honestly feel that you should just get rid of this app. It is worthless. (I have done software development for decades. No idea how you could have released this app. Obviously not tested.)
And I finally figured out that the Shopping Bag icon is not your shopping bag. It takes you to where you can shop Sakara. But the prices are completely wrong. A 5 day Lunch Only meal subscription costs $145 on the website and $265 in the App! I honestly feel that you should just get rid of this app. It is worthless. (I have done software development for decades. No idea how you could have released this app. Obviously not tested.)
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Love at first bite
I have been using Sakara for almost two years. This program is the reason I am able to
eat healthy every day. I used to buy fresh veggies and end up Throwing them away because I would not have time to prep them. These meals can be taken to work or anywhere that I am. It is a gift to myself to eat these meals.
eat healthy every day. I used to buy fresh veggies and end up Throwing them away because I would not have time to prep them. These meals can be taken to work or anywhere that I am. It is a gift to myself to eat these meals.
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Would be helpful if it worked
iPhone app. Put me in a sign in loop. Have deleted app and reloaded regenerated pw several time. No results
Good food, easy app
The app is easy to use, and I am super impressed with how good the food is- would highly recommend!
Cancellation
The app is great unless you want to cancel your subscription. It does not work. Use the desktop website to do this!
