Leave a Review Sprocket Sports
App bugs
It is annoying how many times I have to log into the app, but the biggest issue I have is anytime I go not the app, it doesn’t take me to the current date. I have to scroll from the first inputted item from month ago to scroll to todays date. This needs to be looked at and fixed.ejb1985
Developer Response
Thank you for submitting this feedback! We added a ‘Today’ button to the bottom nav of the calendar page that will auto-scroll you to events on today’s date. We’re also looking in to why some users land on older events. Please reach out to us at support@sprocketsports.com if you continue to experience this issue, or to provide any additional feedback. Thank you!Glitchy
App is OK. I am a coach and was told I needed to use this. There always seems to be issues whether it is the app crashing or not opening. Just today I was trying to send a photo / screenshot to my team and each time I tried to do that the app crashes and closes.MCostner5
Developer Response
Thanks for your feedback, and we’re sorry you ran into this issue with our app. We have fixed this issue with our 4.0.9 release, so users can upload photos and include them in Team Chats. Please reach out to us at support@sprocketsports.com to let us know if you’re still having issues with our latest release, and keep the feedback coming! We take it seriously and use it to improve the member experience with every release. Thank you!Nice to see Club Info
It’s great that this app provides Club info and registrations and not just the Team schedule/chat. I just registered my kid for his team quickly via the App and then also was able to access recent Club updates as well. Also, it’s very quick and easy to click through to Team Schedules and to see RSVPs and Team Chats.Show lessARobben11
Bad app
A Very buggy and annoying app,I can’t understand why Seattle Celtic couldn’t just use team snapDa best reviewerr
Bad
This app is terrible. I’m a player and it’s very disorganized.imlokigood
Great app
It is a great app please do not listen to the head coach guyhghanem
Great for team alignment but still some kinks to works out.
First time using the app for my kids soccer teams.
It’s nice to have but updates are Dfntly needed.
1. It’s takes several clicks to get to where you need to go. Like chats or schedules. Especially with multiple kids in sports.
2. Photos. Do we really want to see the “like heart” from a parent whose child was in the picture but not on any other picture? Get rid of the like button.
Also, you can’t zoom or download the picture. Why even post one?
3. It’s not easy to view notes on the schedule. Some time it’s there and sometimes it’s not.
Overall it’s a good start but they should really better understand how the parent uses itShow lesslouerosa
Horrible support and missing basic features
I am a head coach. My league forced all teams to use this app. It’s horrible and has made the league look completely disorganized. Just yesterday, the league asked why the RSVP function wasn’t working, and was told by support that there is no RSVP function yet. Why would coaches use this without RSVP? I also can’t insert home vs away, arrival time or any game details. Now, a week into the seasons, I have overloaded my parents with emails and need send yet another and get them all to sign up for a different app. I have no idea why the league switch to this app. It only has 19 reviews as of right now and most of them say it doesn’t work correctly.Show lessE-ddy
Developer Response
Thanks for your feedback. We take it seriously, and are always listening for ways to improve the experience for members like you. To that end, we added in-app support for league games that now includes RSVPs, uniform, arrival time, and notes. Please reach out to support@sprocketsports.com to provide any additional feedback.So so
Need to add a timer to the app. Also randomly signs you out all the timeCrazyHRLady
Great user experience
It’s such an easy app to navigate and I love being able to manage and see all of my teams, users and communications!Mepasc
