City of Phoenix User Reviews

Top reviews

Crashes when you search my location

Can you choose my location and click search Application crashed

Easier to just log into web. Not really an app.

Not really helpful.

App does not work

I have trying using the app several times the last two days and it slows you to put all the data in, but won’t script it into the system when you hit send.
Just adds to the frustration of dealing with the City. Phone numbers anyone???

Simple things

Dual verification? Email AND phone? And why is the US code not listed at the top by default?

Cannot use well

Will not allow to report graffiti,give location.Not Downloading till problems get fixed

Mapping for city services is not functional

I tried to use the app to report graffiti I saw in a city park a day earlier. There is no option to extract location from photos. No option to enter GPS coordinates. The app would only let me enter a street address, but there is no relevant street address in this large park with many trails. Even the option to pick a location from a map didn’t work. In the end, I wasn’t able to make a report.
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Need bug fixed

App freezes & closes every time I try to request a recycle container when I get to the part where you choose which type of container you want.

Trash

Why have an app if the user is required to login every time they want to use it? Why create an app that only redirects the user to a website. I’ve seen better apps from 8 year olds.

Can’t even log in

I can access my portal via web but when I enter my user name and password in the app it tells me it’s wrong. Can’t log in so won’t be using app.

Quick reference guide

Better experience than searching the website with the quick titles organized in categories. The quick pay city service bill is nice.

I wish we could setup auto pay or at least have the ability to have the portal remember our credit card/checking account number so we don’t have to type it in every time.
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